Handyman / Drywaller/ Carpenter

Mr. Handyman (New); Braintree (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in home repair is seeking skilled handyman professionals to join their growing team. This role offers the opportunity to work independently while receiving support from a dedicated office team that schedules jobs and handles customer calls. You will be responsible for completing various maintenance and repair tasks, ensuring high customer satisfaction, and creating lasting relationships with clients. With a focus on quality and professionalism, this position promises a rewarding career with competitive pay and benefits, including a company vehicle and technology support. If you have the expertise and passion for home improvement, this is the perfect opportunity for you.

Benefits

Company-supplied van

Paid vacation

401k

Health insurance (Blue Cross Blue Shield)

Technology support (iPad)

Qualifications

• 8+ years of experience as a paid handyman is required.
• Strong proficiency in at least three handyman skills.

Responsibilities

• Complete small to medium maintenance and repairs for homes.
• Communicate with customers to manage expectations and needs.

Skills

Customer Service

Self-management

Communication

Problem-solving

Tools

Handyman Tools

Technology (iPad)

Job description

Are you ready to join a team that answers all customer calls for you, fills your schedule, and provides you with your own van? Mr. Handyman of Central-Eastern Norfolk County & S. Shore is growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for highly-skilled craftsman who can "do it all" while taking excellent care of our customers.

When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems.

Why You’ll Want to Join Our Team

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

• Company-supplied van
• A back office that takes care of filling your schedule, so you don’t have to
• An office team that answers all calls and helps you take care of the customers
• Your own iPad and technology support
• And so much more

Your Responsibilities as a Handyman Professional

• Completing Maintenance & Repairs - You’ll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days.
• Making Recommendations and Managing Expectations with Customers - You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
• Create Life-Long Customers - Deliver a great experience that wows life-long repeat customers.

How We’ll Measure Performance

Here are some of the ways that we’ll measure your performance in the role.

• Customer Satisfaction (NPS) - For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service.
• Revenue Target - Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer.
• Effective Billing Rate - It’s your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
• Recall Percentage - We guarantee all our work for one year. The goal is for work to be done correctly, the first time.

To Succeed in this Role

• You’ll need to self-manage as you’ll be alone often.
• You’ll need to speak with customers and provide excellent customer service while asking for reviews and collecting payments.
• You’ll need to have the necessary tools, including the ability to use technology.
• You'll need to document the job while following our process.
• You’ll need to wear proper PPE as well as booties to protect our customer’s home.

Job Requirements

These are the minimum requirements to be considered for this position.

• Live within the area
• Have 8+ years’ experience as a paid handyman
• Own your own tools
• Be insurable for driving our vehicle
• Complete a background and driving record check
• Able to lift 50 pounds independently
• Able to safely work at heights and work overhead for extended periods of time
• Professional appearance and maintenance of company-provided vehicle

As an experienced Handyman, you have strong proficiency in at least three (3) of the following:

• Carpentry work
• Bathroom improvements
• Kitchen improvements
• Painting, both inside and out
• Drywall work, minor and major repairs
• General plumbing and electrical, where allowed by law
• Floor installation
• Familiar with building codes

Benefits & Pay

The pay range for this position is $30.00 to $40.00 an hour and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall.

Benefits include: Paid vacation and holidays, 401k, Blue Cross Blue Shield, Company vehicle

Still with us? Great!

Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY!

Should you meet the requirements for the position, our system will schedule you for an interview immediately.