Hands-On Warehouse & Counter Sales Associate

State Electric Supply Co.; Durham (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, prescription, dental, and vis

Health Savings Account options

Life and disability insurance

Wellness and healthcare support

401(k), Roth retirement options, and

Flexible paid time off

Tuition reimbursement and education

Weekly pay with direct deposit

Employee discounts and purchasing

Job summary

State Electric Supply Co. in Durham, NC is seeking a Warehouse Associate / Counter Sales Support to join our Durham branch.

In this role you will primarily handle warehouse tasks—receiving, organizing, picking, and preparing products—while also assisting customers at the sales counter as needed. You’ll gain product knowledge and become part of a team dedicated to fast, accurate service.

Qualifications

• High school diploma or equivalent.
• Previous warehouse, customer service, or sales experience preferred, but not required.
• Ability to complete training to safely operate forklifts, pallet jacks, and other warehouse equipment.
• Ability to safely load, unload, move, and organize products throughout the workday.
• Strong attention to detail and the ability to process orders and transactions accurately.
• Friendly, professional communication skills.
• A customer-focused mindset and willingness to help when counter support is needed.
• Dependability, organization, and flexibility.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Interest in learning State Electric products, processes, and the electrical distribution industry.

Responsibilities

• Assist with shipping and receiving products and materials.
• Load and unload incoming and outgoing shipments.
• Check in merchandise and verify products against shipping documentation.
• Sort and place products on racks, shelves, or in bins according to established organization and product codes.
• Pick and prepare products for customer orders, shipment, or pickup.
• Prepare parcels and materials for mailing or delivery.
• Pull and cut wire to specified lengths as needed.
• Safely operate forklifts, pallet jacks, and other warehouse equipment after completing required training.
• Maintain a clean, organized, and safe warehouse environment.
• Serve as a back-up driver for deliveries as needed and assigned.
• Greet customers and help identify their product needs.
• Locate products and provide routine product information.
• Process customer orders and point-of-sale transactions accurately.
• Assist with customer requests by phone, email, or in person.
• Work with sales teammates to help ensure orders are prepared accurately and customers receive timely service.
• Continue developing product knowledge to provide more effective customer support.

Skills

Customer service

Attention to detail

Teamwork

Communication

Safety awareness

Education

High School diploma or equivalent

Tools

Forklift operation

Pallet jack operation

Inventory management

Job description

State Electric Supply Co. in Durham, NC is seeking a Warehouse Associate / Counter Sales Support to join our Durham branch.

In this role you will primarily handle warehouse tasks—receiving, organizing, picking, and preparing products—while also assisting customers at the sales counter as needed. You’ll gain product knowledge and become part of a team dedicated to fast, accurate service.