Hands-On Customer Service & Warehouse Lead

Famous Supply; Van Wert (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401K Employer Match

Bonus Opportunity

Career Growth Opportunities

Job summary

Famous Supply in Van Wert, OH is looking for a Customer Service Manager to lead a small team and manage daily warehouse operations. You will focus on order fulfillment, inventory management, and top‑notch customer service for contractors.

The role is a working manager with duties including warehousing tasks, order processing, and continuous improvement to service levels. HVAC/building products knowledge is a plus. Equal opportunity employer.

Qualifications

• Customer service experience required.
• Experience in warehouse operations preferred.
• Ability to lift 50 lbs.
• Ability to stand for majority of an 8-hour day.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage daily operations of the Van Wert location, ensuring orders are received, filled, and shipped efficiently.
• Utilize ERP system to manage inventory data, process orders, and generate reports.
• Use RF scanners to complete tasks such as order picking, parts put away, and inventory tracking.
• Operate material handling equipment and ladders to pull customer parts orders.
• Oversee and train branch associates to ensure accurate work.

Skills

Customer Service

Warehouse Experience

Lift 50 lbs

Stand 8 hours

Fast-paced environment

Job description

Famous Supply in Van Wert, OH is looking for a Customer Service Manager to lead a small team and manage daily warehouse operations. You will focus on order fulfillment, inventory management, and top‑notch customer service for contractors.

The role is a working manager with duties including warehousing tasks, order processing, and continuous improvement to service levels. HVAC/building products knowledge is a plus. Equal opportunity employer.