Hampton Inn- Laundry Attendant Erie, PA

Scott Enterprises Incorporated; Erie (Erie County); Hybrid; USD 24,000 - 30,000; Full time

Job summary

Scott Enterprises Incorporated is seeking a Laundry Attendant to wash, dry, and fold hotel linens and support housekeeping with timely replenishment.

You will maintain laundry equipment, follow chemical handling policies, assist with linen inventory, and provide courteous guest service while complying with safety and grooming standards. Training and teamwork are emphasized in this role.

Qualifications

• Experience in hospitality or laundry service preferred.
• Ability to follow safety and chemical handling procedures.
• Willingness to learn and follow grooming and uniform policies.

Responsibilities

• Wash, dry, and fold hotel linens according to equipment specs.
• Assist with stripping soiled linens from guest rooms.
• Stock fresh linens in appropriate areas.
• Maintain laundry equipment and chemical dispensing systems.
• Label cleaning supplies and follow chemical policies.
• Keep laundry area clean and lint-free; clean lint traps daily.
• Assist in monthly linen inventory; dispose of nonconforming linens.
• Provide excellent guest service and adhere to hotel policies.
• Adhere to safety, key control, confidentiality, and incident reporting.
• Participate in training and help onboard new associates.

Skills

Guest service

Communication skills

Safety awareness

Teamwork

Job description

Performs the task of washing, drying, and folding of the hotels linens, and distributes them.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following:

• Washes, dries, and folds the hotel linens according to the specifications of the laundry equipment and chemicals. Assists in the stripping of soiled linens from guests rooms. Stock fresh linens in the appropriate areas.
• Ensures hotel equipment, such as washers, dryers, and chemical dispensing systems are maintained properly and secured.
• Ensures cleaning supplies and chemicals are used correctly and all bottles are properly labeled in accordance with the chemical policy.
• Ensures the laundry area is kept clean and lint free. Cleans lint traps daily.
• Assists in the inventory of linens on a monthly basis. Properly disposes of linen that does not meet company standards. Maintains a record of disposed linens.
• Provides excellent customer service that goes above and beyond, to the hotels guests. Conducts themselves in a professional manner at all times. Observes the company’s 10-4 rule. Immediately addresses guest’s requests.
• Properly attired in uniform and nametag, in accordance with franchise and company grooming and uniform policy.
• Communicates with superiors and co-workers about the status of linens and any maintenance issues.
• Provides safety and security for the hotel and its guests. Follows the hotel key control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently partake in emergency training procedures. Observes guest and hotel confidentiality procedures. Uses the hotel safe lifting procedures. Reports all incidents and injuries to the appropriate supervisor.
• Provides input and ideas on the operation of the hotel. Participates in training initiatives and skill development.
• Completes any other task requested by a supervisor, including training new associates.