Hallmark Retail Sales Leader (full-time key holder) - Store #760 (Knoxville, TN)

Hallmark; Knoxville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at an iconic consumer brand where your role as a Sales Leader will inspire meaningful connections. In this full-time position, you will create memorable shopping experiences, coach your team, and lead store operations at a Gold Crown store in Knoxville. With a focus on customer engagement and a supportive team atmosphere, your contributions will directly impact the community and the lives of customers. Enjoy competitive pay, great benefits, and a fulfilling work environment that values diversity and inclusion. Embrace this opportunity to make a difference every day!

Benefits

401(K) plan with company match

40% shopping discount

Investment assistance

Local and national discounts

Qualifications

• 1+ year experience in retail, sales, or customer service.
• Ability to work flexible hours including weekends.

Responsibilities

• Deliver exceptional shopping experiences to guests.
• Lead store associates and manage daily operations.

Skills

Customer service skills

Sales skills

Communication skills

Retail experience

Flexibility in scheduling

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Computer proficiency

Job description

Hallmark Retail Sales Leader (full-time key holder) - Store #760 (Knoxville, TN)

Job Category: Gold Crown Stores

Requisition Number: HALLM003849

Posted: January 31, 2025

Full-Time

Location

HGC TN Amy's 760
West Town Mall 1098
7600 Kingston Pike 1004A
Knoxville, TN 37919, USA

HALLMARK – Because Connecting With Each Other Has Never Been More Important.

This full-time opportunity is located at our Hallmark Corporate owned Gold Crown store #760 in West Town Mall located in Knoxville, TN.

You’ll add value to one of the world’s most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Through our products, content and experiences, we aim to create a more emotionally connected world by making a genuine difference in every life, every day. Our business believes in the value of diversity and creates a culture of inclusion through every brand, product, and person we touch.

The Hallmark Gold Crown store is the destination for all things caring. The place where all the magical things Hallmark has to offer – cards, gifts, ornaments, movies, and more -- come to life to inspire and support people in their desire to care and connect. Our store team is driven to reach store goals while delivering a memorable experience to each of our shoppers because we genuinely care and choose to make a difference in the world and in our communities. Our Full-Time Sales Leaders are key to providing a ‘caring team’ atmosphere for our customers. The difference begins with YOU!

THE FULL-TIME SALES LEADER DUTIES TO INCLUDE:

• Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, ready to connect, and eager to return.
• Modeling and coaching service and selling skills while helping customers find the perfect card and gift solutions.
• Leading store associates when the Store Manager is not available, providing feedback along the way.
• Communicating daily priorities, goals, and business information while maintaining a fun and supportive team environment.
• Executing store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, point-of-sale audits, seamless retail, etc.

YOUR AREAS OF KNOWLEDGE AND EXPERTISE:

Basic Qualifications

• At least 18 years of age.
• One or more years of experience in retail, sales, or customer service; OR at least 6 months experience in a Hallmark Corporate Store.
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
• Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

Preferred Qualifications

• High school diploma or equivalent.
• Two or more years of previous experience in (specialty) retail, sales, or customer service.
• Strong customer-focused engagement and consultative selling skills.
• Ability to communicate effectively with customers and employees.
• Proficiency and comfort using a computer and other technology.

WHY YOU’LL LOVE WORKING AT HALLMARK: We want to help you be your best – at work and at home, now and in the future. It’s why providing benefits to support you and your family’s well-being is one of the most important investments Hallmark makes. Hallmark employees in our Gold Crown stores play a direct role in helping our consumers connect, celebrate, and commemorate life’s special occasions.

• Take care of you and yours
  • Savings/401(K) plan with 3% company match. Retail Sales Leads and Store Associates are part of the RSG Savings Plan which offers a 60% company match on employee contributions up to 5%. The employee is eligible after completing 1000 hours of service in the first anniversary year or in any calendar year thereafter.
  • Investment assistance.
  • Hallmark employees in our Gold Crown stores play a direct role in helping our consumers connect, celebrate, and commemorate life’s special occasions. Gold Crown employees scheduled to work 30 hours or more weekly receive access to benefits designed to support their health, finances, and personal lives. Gold Crown benefits for eligible full-time can be reviewed in the 2023 Benefits Guide for more detail.
• And more!
  • Like a 40% shopping discount on merchandise purchased in a CSG store.
  • As well as a variety of local and national discounts made available by PerkSpot.

The hourly pay range for this position is between $12.00 to $13.00.

Now’s your chance to embrace a future with Hallmark—just follow the instructions below to apply. You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.