Hallmark Field Installation Supervisor (part-time) Albany NY 12205

Hallmark; Springfield (MA); On-site; USD 30,307 - 33,062; Part time

Benefits offered by this job

Voluntary benefits

Annual pay increases

Job summary

Hallmark is seeking a Field Installation Supervisor (IS) to oversee a small team of Installation Merchandiser Floaters across designated stores. The role focuses on supervising service, directing store remodels, and ensuring merchandising standards are met.

The position is part-time with a variable schedule, offering paid training and voluntary benefits. Responsibilities include leading teams, managing time, and maintaining customer relationships in diverse retail environments.

Qualifications

• Minimum 18 years of age.
• Must read, understand and communicate in English.
• Access to a Wi-Fi network and the internet.
• Access to transportation to travel to stores as scheduled.
• Ability to work a changing schedule including evenings or weekends.
• Must be available the week before and the week after major holidays.

Responsibilities

• Supervise and manage service by a team of 2-3 Installation Merchandiser Floaters.
• Document and provide manager feedback on performance.
• Address retailer concerns and merchandising issues with store management and field staff.

Skills

Team leadership

Supervisory experience

English proficiency

Communication skills

Problem-solving

Job description

JOB OVERVIEW

The Field Installation Supervisor (IS) is a part-time position responsible for supervising a group of 2-3 Installation Merchandiser Floaters within a specific geography. Installation Merchandisers help build Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels.

SALARY AND SCHEDULE DETAILS

• Your starting hourly pay rate will be $22.00 to $24.00 per hour depending on your skills and experience.
• We provide paid training, delivered through live, hands-on instruction as well as virtual classroom training.
• Hallmark part-time employees are offered voluntary benefits that include medical, dental, vision etc.
• Eligible Employees receive annual pay increases.
• This is a Part-Time position with a variable schedule during the work week.
• Average weekly hours for this position are between 10-15 hours per week.
• Full availability the week before and after major holidays, which may include weekends.
• Availability to lead and or support season changeovers, extended services, installations, and inventories.

YOUR ROLE AND RESPONSIBILITIES WILL INCLUDE

You'll perform supervisory overview and assistance with service work in the Hallmark department of various retail stores such as grocery stores, drug stores, department stores, and mass retailers. The Installation Supervisor position consists of two major components:

• Supervise and Manage Service
  • Supervise a team of 2-3 Installation Merchandiser Floaters.
  • Document and manage performance with manager feedback and input.
  • Handle retailer concerns, retail execution issues and retail merchandiser performance issues by working with store management, field merchandisers and/or your manager.
• Lead Department Remodels and Resets
  • Prepare, direct and follow-up on minor installation which involve resetting product, building fixtures and merchandising product.
  • Lead or participate in major installations when business exceptions require additional support.
  • Major installations could involve moving the card department, building fixtures and merchandising product.

In this role you must be able to motivate both in-person and remote teams, follow through on commitments, and lead by example in applying Hallmark's best practices. You should excel at managing and leading others through change, delegate tasks when needed, and demonstrate strong problem-solving skills. Being organized, managing time efficiently, and handling administrative duties are also key responsibilities, as well as building and maintaining strong customer relationships.

PHYSICAL REQUIREMENTS

This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the workday and up to 50 pounds on occasion. You will also be required to kneel, squat, walk, and stand throughout your workday, and you may be required to climb stairs and step ladders.

BASIC QUALIFICATIONS

• At least 18 years of age.
• Able to read, understand and communicate in English.
• Able to operate a digital hand-held device to open and read documents and interpret information.
• You have access to a Wi-Fi network and the internet.
• You have access to consistent transportation to travel to and between assigned stores as scheduled.
• Flexibility to work a changing work schedule that may include an occasional evening or weekend.
• Required to work the week before and the week after major holidays.

Part-time employees with a work schedule less than 30 hours have access to a variety of voluntary benefits through Voluntary Benefits, including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, and successfully pass pre-employment (post offer) background check.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

HALLMARK - Because Connecting with Each Other Has Never Been More Important

For over 100 years, Hallmark has helped people connect and strengthen the relationships that matter most. We're building the next century of connection. We are looking for people who bring fresh ideas, energy, and care to their work.

At Hallmark, you'll feel welcome from day one, supported as you grow, and part of a culture rooted in care and inclusion.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.