Hakka-China Interpreter

Language Line LLC in; New York (NY); Remote; Full time

Job summary

Language Line LLC is seeking a Hakka-China Telephone Interpreter to provide remote interpreting services. This role involves facilitating communication between Hakka-China and English speakers across various industries, ensuring cultural sensitivity and professionalism. The position offers industry-leading training and opportunities for advancement in a supportive environment.

Benefits

Employee Referral Program

Opportunities for advancement

Inclusive and diverse work environment

Qualifications

• Must be at least 18 years old and legally authorized to work in the US.
• Experience in language-related fields is preferred.
• Read and write in requested languages (highly preferred).

Responsibilities

• Respond promptly and professionally to interpreting sessions.
• Render accurate concepts according to interpretation protocol.
• Maintain professionalism and composure in emergency situations.

Skills

Fluency in Hakka-China and English

Excellent listening skills

Cultural competency

Ability to stay neutral

Adaptability to technology

Education

High school diploma or equivalent

Job description

At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home.

LanguageLine has been certified as a Great Place to Work and is regularly listed as one of America's top work-from-home employers.

Our interpreters serve clients across numerous industries, including healthcare, 911, first responders, education, government agencies, and all walks of business.

As an interpreter, you will receive industry-leading training. We ensure you learn new skills and further develop your existing skillset. We provide opportunities for advancement in a certified ASTM and ISO environment. You will also be supported by a Senior Language Specialist, along with our Interpreter and Technology Help Desks.

Join our team now!

Job Description

Location: Work at Home position in United States

Pay: $2.50 - $2.55 per minute, depending on the time of day and interpretation level as defined by LanguageLine Solutions.

We Offer:

• Employee Referral Program
• Opportunities for advancement
• An inclusive and diverse work environment

Position Overview

The Hakka-China Telephone Interpreter handles on-demand calls, rendering the meaning of conversations between Hakka-China and English speakers. The role involves breaking communication barriers across industries such as Healthcare, Government, Insurance, Finance, Utilities, Travel & Hospitality, Business, Law Enforcement, Court, and 911.

The interpreter processes information quickly, recognizes cultural differences, maintains professionalism, and uses appropriate terminology. Sessions may involve technical or non-technical topics.

This role does not involve written translation; verbal interpretation is required. Translators and linguists are encouraged to apply.

This is a remote position. The interpreter works from home, ensuring a quiet and secure environment.

Essential Job Functions

• Respond promptly and professionally to interpreting sessions.
• Render accurate concepts according to interpretation protocol.
• Speak clearly in both languages with proper pronunciation.
• Maintain professionalism and composure, especially in emergency situations.
• Be punctual and available during work hours.
• Follow client instructions and protocols, avoiding unauthorized interaction with LEP individuals.
• Understand industry-specific terminology and protocols.
• Demonstrate cultural sensitivity and adaptability.
• Handle emotionally charged or stressful calls and high call volumes effectively.

Qualifications

• Fluency in Hakka-China and English and cultural competency.
• Excellent listening, retention, and note-taking skills.
• Ability to stay neutral and objective during sensitive calls.
• Experience in language-related fields is preferred.
• Ability to adapt to technological enhancements.
• Must be at least 18 years old and legally authorized to work in the US.
• High school diploma or equivalent.
• Read and write in requested languages (highly preferred).

Additional Requirements

Post-offer background checks and drug screens may be required based on location.

Technical Requirements

• Personal device (computer, tablet, or smartphone) with internet access.
• High-speed internet (minimum speeds specified).
• A quiet workspace free from background noise.

Physical Requirements

• Ability to operate a keyboard and mouse, remain stationary, and lift up to 26 lbs.
• Manual dexterity for typing or writing.

We are an equal opportunity employer and committed to diversity and inclusion. Accommodations are available for applicants with disabilities.