Haitian Creole Medical Interpreter

The Ohio State University Wexner Medical Center; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

The Ohio State University Wexner Medical Center is seeking a Haitian Creole Medical Interpreter to support interpretation for patients with Limited English Proficiency. You will provide accurate communication between patients and healthcare providers, coordinating with the plan of care and ensuring culturally competent care.

You will guide other staff and contracted interpreters, explain interpreter services, and remind patients of appointments.

Qualifications

• Pass language assessment screening and demonstrate prior medical interpreter experience.
• Desire 2-4 year degree in language interpreting or linguistic degree and/or degree in a clinical field.
• Must be a licensed driver with ability to travel to various locations for patient appointments throughout the work day.
• Completion of 40-hour medical interpreter training program along with passing score on examination post-offer.
• Internship and progress toward national certification exam within a year of employment for medical interpreters are preferred.
• Successful completion of a language proficiency test over the following: code of ethics, standard practices, and medical terminology.
• Other skills required: customer service, ability to collaborate with a variety of individuals across the organization, maintains confidentiality of records and information, ability to interact and communicate with people (often in stressful situations), ability to work outside of normal working hours as needed, and highly refined interpersonal, conflict resolution, problem solving, and listening skills.
• Ability to interpret medical and non-medical terminology to the target language.

Responsibilities

• Respond to needs of our culturally diverse patient population by ensuring information is accurately communicated between LEP patients and healthcare providers.
• Provide language interpretation in coordination with the patient’s plan of care and ensure culturally competent care.
• Offer guidance to other staff interpreters and contracted agency interpreters.
• Explain and/or teach about interpreter services to health system staff.
• Remind patients of their appointments/procedures.

Skills

Haitian Creole

Medical interpretation

Customer service

Confidentiality

Education

Language interpreting degree

Clinical field degree

40-hour interpreter training

Job description

Job Title: Haitian Creole Medical Interpreter

Department: Health System Shared Services | Interpretation Services

Scope of Position

Interpreter services are a critical aspect of effective patient care, patient satisfaction, and directly links to the promise of providing personalized healthcare to improve people’s lives. The department provides interpretation and translation of critical medical information to physicians and health care providers who see patients with Limited English Proficiency by providing highly qualified and well-trained staff in medical interpretation via three resources: 1) Telephone 2) Two-way video services and 3) On-site Interpreters. Interpreter Services are provided 24/7 to ensure all Limited English Proficient, Deaf and Hard of Hearing patients, their families and surrogate decision-makers are able to understand their medical conditions and treatment options in their primary language and have interpreter services provided to them during the delivery of all significant healthcare services. This position’s primary role is to respond to the need of our culturally diverse patient population by ensuring that information is accurately communicated between Limited English Proficient patients and healthcare providers or support personnel at The Ohio State University Wexner Medical Center.

Position Summary

This position’s primary role is to respond to the need of our culturally diverse patient population by ensuring that information is accurately communicated between Limited English Proficient patients and healthcare providers or support personnel at OSUWMC. This is accomplished by providing language interpretation in coordination with the patient’s plan of care. This position must provide culturally competent care to patients and act as the benchmark for staff on cultural areas of importance when interpreting for patients. Additional responsibilities include, but are not limited to, providing guidance to other staff interpreters and contracted agency interpreters, explaining and/or teaching about interpreter services to our health system staff, and reminding patients of their appointments/procedures.

Minimum Qualifications For Hire

• Applicant must pass language assessment screening and demonstrate prior medical interpreter experience.
• Desire 2-4 year degree in language interpreting or linguistic degree and/or degree in a clinical field.
• Must be a licensed driver with ability to travel to various locations for patient appointments throughout the work day.
• Completion of 40-hour medical interpreter training program along with passing score on examination post-offer.
• Internship and progress toward national certification exam within a year of employment for medical interpreters are preferred.
• Successful completion of a language proficiency test over the following: code of ethics, standard practices, and medical terminology.
• Other skills required: customer service, ability to collaborate with a variety of individuals across the organization, maintains confidentiality of records and information, ability to interact and communicate with people (often in stressful situations), ability to work outside of normal working hours as needed, and highly refined interpersonal, conflict resolution, problem solving, and listening skills.
• Ability to interpret medical and non-medical terminology to the target language.

Additional Information

Location: University Hospital - Doan Hall (0089) Position Type: Regular Scheduled Hours: 40 Shift: Varying Shifts Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Benefits

Ohio State benefits give you options to take care of what matters most to you and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

Employer Culture

The university is an equal opportunity employer, including veterans and disability.

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.