Hainanese Medical Over-the-Phone Interpreter

AMN Healthcare Language Services; United States; On-site; USD 34,000 - 62,000; Part time

Benefits offered by this job

Flexible work hours

Access to interpreting app

Opportunity to work with a diverse team

Job summary

A leading healthcare language service provider is seeking a Hainanese Medical Over-the-Phone Interpreter to facilitate communication for LEP patients and healthcare providers. This remote freelance position offers flexibility and the chance to expand your business as a medical interpreter. Candidates must demonstrate fluent Zophei-to-English communication skills and a strong knowledge of medical terminology. Successful applicants will join a team of professional interpreters dedicated to overcoming language barriers in healthcare settings.

Qualifications

• Fluent in Zophei and English with strong verbal skills.
• Successful completion of a medical language proficiency assessment.
• Knowledge of ethics and standards in interpreting.
• Compliance with HIPAA standards.
• Must be eligible to work in the US.

Responsibilities

• Provide effective over-the-phone interpreting service.
• Exhibit professional skills during calls.
• Adapt to new and changing technologies.
• Respect and understand LEP clients and their cultures.
• Respect for and understanding of LEP clients, culture, dialect and beliefs and preferences as it relates to medical procedures.
• Strong aptitude and passion for customer service and interpreting.

Skills

Fluent communication in both source and target language

Knowledge of medical terminology

Customer service skills

Ability to adapt to new technologies

Education

Degree or certifications in interpreting practices

Tools

AMN Contractor Connect Interpreting app

Job description

Position: Hainanese Medical Over-the-Phone Interpreter

Location: Remote, United States

Job Type: Freelance

Summary

The Over-the-Phone Interpreter (OPI) will facilitate communication for Limited English Proficient (LEP) community members and the practitioners that serve them in a variety of settings to include medical and educational, with most calls being in a healthcare setting. This independent contractor job role is a flexible work from home/remote opportunity to expand your business as a medical interpreter.

AMN Healthcare Language Services is a technology-driven company changing the way patients and medical professionals connect across all areas of healthcare. We are seeking professional and diverse, culturally competent, and credentialed medical Over-the-Phone Interpreters to join our skillful team to facilitate communication between healthcare providers and their patients, regardless of language or cultural barrier.

OPI Responsibilities

• Provide effective over-the-phone interpreting service for consumers.
• Always exhibit professional skills and conduct during calls.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical procedures.
• Strong aptitude and passion for customer service and interpreting.

Spoken Language Minimum Qualifications

• Fluent and have strong verbal communication skills in both the source and target language (Zophei-to-English or vice-a-versa).
• Successful completion of a medical language proficiency assessment focused on interpreter protocols and knowledge of medical terminology.
• Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
• HIPAA compliant work environment/setting.
• HIPAA Training for Business Associates certificate (completed within the last year).

Preferred Qualifications

• Degree or certifications in interpreting practices.
• National Medical Interpreter Certification by CCHI or NBCMI.
• Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).
• 2 years of medical interpreting experience, within a hospital or clinical setting.
• Join a team of professional medical interpreters working as independent contractors with AMN Healthcare Language Services.
• Ability to remotely provide over-the-phone interpreting services in a variety of settings.
• Exclusive and complimentary access to our AMN Contractor Connect Interpreting app.
• Convenient and on-the-go business management features to accept calls on-demand, and remotely.
• Flexibility to work whenever you want.

Work Eligibility

Must be eligible to work in the US.

This job description is intended to provide information essential to understanding the scope of the position, and it is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

AMN Healthcare Language Services is an Equal Opportunity/Affirmative Action employer.