Lai Medical Over-the-Phone Interpreter

AMN Healthcare; United States; Remote; USD 27,552 - 41,328; Part time

Job summary

A healthcare interpreting service provider is seeking a Lai Medical Over-the-Phone Interpreter to facilitate communication in medical settings. This remote, independent contractor position requires fluency in relevant languages and strong communication skills. Ideal candidates will have experience in medical interpreting, be HIPAA compliant, and exhibit professionalism. Enjoy the flexibility of working remotely while making a significant positive impact in healthcare communication.

Qualifications

• Must be fluent and possess strong verbal skills in both source and target language.
• Knowledge of medical terminology and interpretation protocols is essential.
• HIPAA compliant work environment necessary.

Responsibilities

• Provide effective over-the-phone interpreting service for consumers.
• Exhibit professionalism during calls.
• Adapt quickly to new technologies.

Skills

Fluency in relevant languages

Strong verbal communication skills

Customer service aptitude

Education

Degree or certifications in interpreting practices

Tools

AMN Contractor Connect Interpreting app

Job description

Position: Lai Medical Over-the-Phone Interpreter

Location: Remote, United States

Job Id:1118

# of Openings:4

Lai Medical Over-the-Phone Interpreter (Remote)

Summary

The Over-the-Phone Interpreter (OPI) will facilitate communication for Limited English Proficient (LEP) community members and the practitioners that serve them in a variety of settings to include medical and educational, with most calls being in a healthcare setting. This independent contractor job role is a flexible work from home/remote opportunity to expand your business as a medical interpreter.

AMN Healthcare Language Services is a technology-driven company changing the way patients and medical professionals connect across all areas of healthcare. We are seeking professional and diverse, culturally competent, and credentialed medical Over-the-Phone Interpreters to join our skillful team to facilitate communication between healthcare providers and their patients, regardless of language or cultural barrier.

OPI Responsibilities

• Provide effective over-the-phone interpreting service for consumers.
• Always exhibit professional skills and conduct during calls.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical procedures.
• Strong aptitude and passion for customer service and interpreting.

Spoken Language Minimum Qualifications

• Fluent and have strong verbal communication skills in both the source and target language (Zophei-to-English or vice-a-versa).
• Successful completion of a medical language proficiency assessment focused on interpreter protocols and knowledge of medical terminology.
• Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
• HIPAA compliant work environment/setting.
• HIPAA Training for Business Associates certificate (completed within the last year).

Preferred Qualifications

• Degree or certifications in interpreting practices.
• National Medical Interpreter Certification by CCHI or NBCMI.
• Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).
• 2 years of medical interpreting experience, within a hospital or clinical setting.
• Join a team of professional medical interpreters working as independent contractors with AMN Healthcare Language Services.
• Ability to remotely provide over-the-phone interpreting services in a variety of settings.
• Exclusive and complimentary access to our AMN Contractor Connect Interpreting app.
• Convenient and on-the-go business management features to accept calls on-demand, and remotely.
• Flexibility to work whenever you want.

Work Eligibility:Must be eligible to work in the US.

Job Type:Freelance

This job description is intended to provide information essential to understanding the scope of the position, and it is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

AMN Healthcare Language Services is an Equal Opportunity/Affirmative Action employer.