H6500 EQUIPMENT OPERATOR GROUNDS

ZipRecruiter; Mescalero (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the golf industry is seeking a Grounds Maintenance Equipment Operator responsible for operating varied equipment for lawn and landscape upkeep. The role requires interaction with guests and adherence to safety protocols to ensure an aesthetically pleasing outdoor environment. Ideal candidates will have a strong background in grounds maintenance, with an emphasis on teamwork and service excellence.

Qualifications

• 1-3 years of grounds maintenance or related experience required.
• Valid driver’s license is necessary.
• Certification in heavy equipment operation or pesticide application is a plus.

Responsibilities

• Operate grounds maintenance equipment safely and efficiently.
• Perform routine equipment maintenance and report issues.
• Maintain lawns and landscaped areas.

Skills

Equipment operation

Landscaping knowledge

Problem-solving

Teamwork

Education

High school diploma or equivalent

Certification in heavy equipment operation or pesticide application

Job description

Job Description

Position Title: Grounds Maintenance Equipment Operator

Reports To: Golf Maintenance Superintendent

Supervises: N/A

Summary of Position

The Grounds Maintenance Equipment Operator is responsible for operating and maintaining various equipment used for grounds upkeep, including lawns, landscaping, and outdoor facilities. This role involves ensuring the safe and efficient use of machinery such as mowers, tractors, and loaders, while performing general groundskeeping tasks.

Key Responsibilities and Performance/Behaviors

• Ability

• Explain and demonstrate Hospitality Behaviors and Performance Standards.
• Identify sources of information needed to complete tasks to standard.
• Demonstrate technical skills used to complete tasks to standard.
• Explain behavioral values or standards needed to complete tasks to standard.
• Take ownership of problems and solve them when solutions may not be readily available.
• Request help from others when needed to complete tasks or achieve goals.
• Have comprehensive knowledge of IMGR&C products and services and communicate this to others.
• Provide guests with directions or venue information and handle comments/complaints promptly, professionally, and courteously.

• Performance

• Meet expected end results and standards per Key Responsibilities and SOPs.
• Respond to obstacles creatively; find new ways to reach desired outcomes.
• Act independently and take initiative in the absence of guidance to meet guest or internal needs.
• Adapt quickly to change, applying skills positively to succeed.
• Support quality goals by doing it right the first time.
• Protect and preserve IMGR&C property; keep areas, equipment, and furnishings neat, clean, and in good repair.
• Suggest improvements to enhance performance.

• Behavior

• Align behavior with IMGR&C standards (Mission, Values, Hospitality, Customer Recovery).
• Approach all activities enthusiastically and encourage the same in others.
• Maintain a positive attitude in all situations.
• Respect others' individuality; communicate effectively to collaborate.
• Speak positively about guests, colleagues, and the business both on and off property.
• Treat everyone with respect at all times.

• Service

• Serve others proactively.
• Identify and communicate the needs of guests and others.
• Take prompt action to meet or exceed needs.
• Seek ways to improve service quality individually and as a team.
• Provide additional service outside job responsibilities if necessary to support the resort's success.
• Own guest problems until resolved.

• Professionalism

• Maintain IMGR&C appearance standards.
• Support the resort's reputation and image professionally in all situations.

• Attendance

• Follow IMGR&C attendance policies.
• Notify supervisors of future absences as early as possible.
• Work all marketing events and concerts as required.

• Communication

• Provide timely information to others to support success.
• Share relevant information with the next shift.
• Listen attentively and act on feedback when appropriate.
• Ask questions to clarify expectations.
• Report all guest complaints and compliments to supervisors or managers.
• Report grounds or equipment issues to supervisors or managers.

• Team Work

• Prioritize team success over personal success.
• Assist teammates proactively.
• Resolve conflicts effectively.
• Support other departments to achieve overall success.
• Share ideas to enhance team success and guest satisfaction.
• Contribute to team and departmental meetings.

1. Essential Duties and Responsibilities include:

• Operate grounds maintenance equipment safely and efficiently.
• Perform routine maintenance and report issues.
• Maintain lawns and landscaped areas.
• Assist with planting, pruning, fertilizing, mulching, and watering.
• Clean outdoor areas and dispose of debris.
• Apply treatments as directed.
• Perform snow removal and seasonal clean-up tasks.
• Set up and break down outdoor areas for events.
• Follow all safety protocols and wear PPE.
• Ensure proper equipment operation and storage.
• Conduct preventive maintenance and keep logs.
• Assist with ordering supplies and coordinate with team members.
• Report project and equipment status to supervisors.
• Interact courteously with staff, guests, and visitors.

1. Supervisory Responsibilities

This position has no supervisory responsibilities.

1. Education and/or Experience Requirements

Requires 1-3 years of grounds maintenance or related experience, operating equipment, understanding landscaping, and possessing a valid driver’s license. Certification in heavy equipment operation or pesticide application is a plus. Must reflect IMGR&C values and work collaboratively.

1. Physical Demands

Frequent standing, walking, handling, reaching, stooping, kneeling, crouching, and crawling. Occasionally lift/move up to 50 lbs. Must be able to stand for extended periods.

1. Work Environment

Work is performed in a loud environment, with potential exposure to second-hand smoke, biohazards, and hostile guest situations. May involve high-stress situations.