H2F Program Operations Lead

Serco; Fort Bliss (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with employer matching

Tuition reimbursement

Job summary

Serco Inc. is seeking an Alternate Program Manager to support the Army’s Holistic Health and Fitness (H2F) program. You will oversee contract performance, compliance, quality, staffing, and customer satisfaction for geographically dispersed locations.

You will coordinate with the PM, COR, and Army stakeholders, develop recruitment and credentialing strategies, and manage subcontractor oversight. US citizenship and security clearance are required.

Qualifications

• Citizen of the United States or eligible for government access.
• Ability to obtain a NACI (Tier 1) security clearance.
• Master’s degree in business, management, operations, or related field.
• 5+ years managing large, geographically dispersed government projects (250+ personnel).
• 5+ years working with DoD/military organizations.

Responsibilities

• Oversee overall contract performance, compliance, and quality control.
• Manage plans, strategies, staffing, and monitoring across locations.
• Serve as primary customer liaison in PM absence; coordinate with COR and leadership.
• Develop recruitment, credentialing, retention, and well-being initiatives.
• Direct subcontractor oversight and deliver monthly status reports.

Skills

US citizenship

NACI clearance

Project management

Military/government experience

Travel readiness

Education

Master’s degree in business/management/operations

Master’s degree in exercise science or kinesiology

Tools

PMP Certification

Job description

Serco Inc. is seeking an Alternate Program Manager to support the Army’s Holistic Health and Fitness (H2F) program. You will oversee contract performance, compliance, quality, staffing, and customer satisfaction for geographically dispersed locations.

You will coordinate with the PM, COR, and Army stakeholders, develop recruitment and credentialing strategies, and manage subcontractor oversight. US citizenship and security clearance are required.