H2B Seasonal Room Attendant

Omni Hotels & Resorts; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated Guest Room Attendants to uphold cleanliness standards and provide exceptional service. This role involves refreshing rooms for guests and preparing them for new arrivals, ensuring a welcoming atmosphere. If you have a passion for service and attention to detail, this position offers a dynamic work environment with opportunities for growth. Join a team that values respect and empowerment, and be part of a culture that prides itself on exceptional service and guest satisfaction.

Qualifications

• Strong attention to detail and customer service skills required.
• Previous housekeeping experience preferred.

Responsibilities

• Thoroughly clean guest rooms and maintain hotel cleanliness.
• Respond efficiently to hotel guests in a friendly manner.

Skills

Attention to Detail

Customer Service Skills

Physical Stamina

Housekeeping Experience

Job description

Location

Charlotte Hotel

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

Job Description

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Seasonal positions needed 02/01/2025-11/01/2025 due to business levels

Responsibilities

• Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
• Maintain hotel/resort/villa in a clean and orderly manner
• Clean guest rooms, conference facilities, halls, public area spaces, bathrooms, and windows; clean and polish mirrors.
• Remove, sort, fold, carry and replace linens; make beds, replenish supplies, set up guest room and meeting room furniture, pictures, and amenities according to resort standards.
• Dust, mop, vacuum, extract/shampoo carpets and dispose of refuse.
• Follow required safe cleaning and sanitizing procedures.
• Restock and replace used items within guest rooms
• Communicate clean status of each room upon completion
• Remove room service trays and tables from guest rooms
• Stock supply cart and ensure that it is neat and well organized at all times
• Check all equipment prior to and after use to ensure that it is in good working order
• Respond to all hotel guests efficiently and in an appropriately friendly manner

Qualifications

• Strong attention to detail
• Strong customer service skills
• Ability and willingness to stand for 8 hours at a time
• Ability and willingness bend, stretch, reach, and push up to 20 lbs.
• Ability and willingness to work a varied schedule which includes working on weekends and holidays
• Previous experience in housekeeping is strongly preferred

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail].