Gym Operations Leader — Grow Membership & Lead Team

EōS Fitness; Town of Baldwin (WI); On-site; USD 70,000 - 106,000; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training and merchandise

Employee referral program

Competitive pay plus vacation and sick pay

401(k) with company matching

Personal education growth options

Job summary

A leading fitness company in Wisconsin is seeking a General Manager to lead a team dedicated to exceptional customer service and business success. You will oversee hiring, training, and staff supervision while achieving membership goals and ensuring high standards in member services. Strong sales management experience and a passion for fitness are essential for this role, which offers a competitive salary and benefits package.

Qualifications

• 2 years of sales management experience.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing.
• Excellent relationship building and influencing skills.

Responsibilities

• Hire, train, and supervise staff members.
• Set and achieve membership and revenue goals.
• Provide constructive feedback to staff.
• Ensure high-quality customer service.
• Maintain compliance with safety regulations.

Skills

Sales management experience

Customer service experience

Strong communication skills

Detail orientation

Problem-solving skills

Time management

Relationship building

MS Office skills

Job description

A leading fitness company in Wisconsin is seeking a General Manager to lead a team dedicated to exceptional customer service and business success. You will oversee hiring, training, and staff supervision while achieving membership goals and ensuring high standards in member services. Strong sales management experience and a passion for fitness are essential for this role, which offers a competitive salary and benefits package.