Gym Front Desk & Member Experience Host

EōS Fitness; Riverview (FL); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Free membership for employee and a family member

Discounted Personal Training

Competitive pay plus vacation, holiday, and sick pay

401(k) + Company matching

Job summary

EōS Fitness in Riverview, Florida, is seeking a motivated host to provide excellent customer service and create a fun atmosphere for members and guests.

Responsibilities include greeting members, answering inquiries, managing check-ins, and ensuring a clean facility. Candidates should have customer service experience, strong interpersonal skills, and be familiar with gym operations. The position offers a competitive hourly pay of $15 - $16 USD.

Qualifications

• Previous experience in customer service or front desk role.
• Ability to multitask and handle a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and membership options.
• Address member inquiries and complaints promptly.
• Check in members and guests using gym management system.
• Ensure the front desk area is clean and organized.
• Process payments for memberships and classes.
• Monitor and manage inventory levels.
• Support a clean and well-maintained facility.

Skills

Customer service experience

Interpersonal skills

Multitasking

Problem-solving skills

Experience in fitness industry

Familiarity with gym management software

Tools

MS Office

Job description

EōS Fitness in Riverview, Florida, is seeking a motivated host to provide excellent customer service and create a fun atmosphere for members and guests.

Responsibilities include greeting members, answering inquiries, managing check-ins, and ensuring a clean facility. Candidates should have customer service experience, strong interpersonal skills, and be familiar with gym operations. The position offers a competitive hourly pay of $15 - $16 USD.