Gym Club Manager: Leader in Member Experience & Ops

Planet Fitness; Jersey City (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Planet Fitness is seeking a Club Manager in Jersey City responsible for overseeing gym operations, ensuring an exceptional 'Judgement Free' member experience, and managing a motivated team. This role requires leadership, scheduling, and staff development to maintain a clean and welcoming environment.

The ideal candidate will have great customer service skills and experience in the fitness industry, particularly as an Assistant Manager. If you are energetic, hardworking, and possess strong problem-solving skills, we encourage you to apply.

Qualifications

• Experience in the fitness industry preferred.
• Candidate must be enthusiastic and energetic.
• Must be 18 years or older.

Responsibilities

• Recruit, hire, train and develop staff.
• Ensure a welcoming atmosphere for members and guests.
• Schedule staff and oversee gym operations.
• Resolve employee issues and manage disciplinary actions.
• Ensure cleanliness and maintenance of the facility.

Skills

Superior customer service skills

Leadership and diplomacy

Problem resolution skills

Basic computer proficiency

CPR Certification

Education

High school diploma or GED

Job description

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience.

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB:

Give it up for Brett, a Certified Trainer in Hampton Township, PA. Not only is he a motivating trainer, he’s an inspiration to never give up. After being diagnosed with MS, Brett kept working toward his goals and didn’t let the disease stop him. He says it best: “As I continue my job here at Planet Fitness, I cannot wait to see what new people I get to train, the lives I get to change, and show everyone that no matter what, don’t ever quit on yourself."