GxP Lab Computing Analyst

Dormont Manufacturing Co; Swiftwater (MS); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation package

401k with company matching

Medical, dental, and vision insurance

Flexible spending accounts

Job summary

Dormont Manufacturing Co is seeking a Lab Computing Analyst based in Swiftwater, PA. This role involves providing technical laboratory services and consulting to analyze customer needs, with a focus on enhancing the lab computing environment.

The ideal candidate will have a Bachelor of Science in a relevant field and 3+ years of technical experience, as well as strong communication and customer service skills. Benefits include a competitive compensation package and company-matching 401k.

Qualifications

• 3+ years of relevant technical experience including Windows technologies, networking, and backup systems.
• Excellent customer service skills and ability to troubleshoot tech issues.
• Strong oral and written communication skills.

Responsibilities

• Provide technical support for laboratory environments integrated with instrumentation.
• Implement Windows based security and manage equipment installations.
• Act as technical support contact for field service engineers.

Skills

Customer service skills

Troubleshooting complex issues

Communication skills

Knowledge of laboratory safety

Education

Bachelor of Science in computer science or related field

Tools

Virtual machines

Scientific instrumentation

Job description

Location: Swiftwater, PA

This role will require full-time presence at our client site in Swiftwater, PA

This role is NOT eligible for relocation assistance

The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team.

Requirements

Responsibilities:

• Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation
• Manage lab computing aspects of installing new, retirement and relocation of equipment
• Implement Windows based security
• Ensure adherence to client’s corporate policies through periodic reporting and compliance programs
• Act as the technical support contact for field service engineers and external vendors
• Provide technical subject matter expertise for new system validation and change management efforts
• Document procedures, policies, troubleshooting and best practices
• Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information pertinent to the environment if applicable
• Perform system preventative maintenances based on client’s schedule, if applicable

Required Skills:

• Excellent customer service skills complemented by an ability to listen to and interpret client requests
• Ability to troubleshoot complex instrument and technology issues
• Strong oral and written communication skillsAbility to identify, track and complete tasks for multiple projects
• Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code

Qualifications:

• Bachelor of Science in computer science, life science or equivalent industry experience
• 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems
• Excellent customer service skills complemented by an ability to listen to and interpret client requests
• Ability to troubleshoot complex instrument and technology issues
• Strong oral and written communication skills
• Ability to identify, track and complete tasks for multiple projects
• Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code
• Experience with virtual machine support (preferred)
• Experience with scientific instrumentation (preferred)

Benefits

About Zifo:

CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies.

We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.

We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.

If you share these sentiments and are prepared for the atypical, then Zifo is your calling!

Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.