GxP IT Lab Support Co-op

Wave Life Sciences USA, Inc.; Lexington (MA); On-site; USD 33,000 - 41,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

401K with matching

Employee Stock Purchase Program

Job summary

Wave Life Sciences USA, Inc. is seeking a motivated IT Lab and GxP Systems Support Co-op to join our Co-op Program.

This role offers hands‑on experience supporting IT systems in a regulated laboratory environment. As an IT Lab and GxP Systems Support Co-op, you will work closely with IT Technical Specialists and Business Analysts to support and maintain computer systems used in laboratories and GxP-regulated environments.

Qualifications

• Enrolled in BS/MS in CS/IT or related field; accredited college

Responsibilities

• Provide day-to-day IT support for lab and GxP-regulated systems.
• Collaborate with IT Technical Specialists, Business Analysts, and IT Operations to deliver solutions.
• Manage and resolve support tickets using FreshService with accurate documentation.
• Hands-on training and mentorship from senior IT team members.
• Communicate progress, challenges and solutions to lab users and IT teammates.
• Create and maintain Knowledge Base (KB) articles for system upkeep and user education.
• Participate in team meetings and process improvement initiatives.

Skills

Windows OS

IT troubleshooting

GxP knowledge

Documentation

FreshService

Education

Bachelors in CS/IT

Tools

Windows Server

FreshService

Job description

Wave Life Sciences USA, Inc. is seeking a motivated IT Lab and GxP Systems Support Co-op to join our Co-op Program.

This role offers hands‑on experience supporting IT systems in a regulated laboratory environment. As an IT Lab and GxP Systems Support Co-op, you will work closely with IT Technical Specialists and Business Analysts to support and maintain computer systems used in laboratories and GxP-regulated environments.