GxP Software Support Tech I – Lab IT & LIMS

ADMA Biologics; Boca Raton (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K plan with employer match and vest

Medical, Vision, Life and Dental

Pet Insurance

STD and LTD

Paid Holidays

Paid Time Off

Tuition Assistance

Transit assistance

Job summary

ADMA Biologics in Boca Raton, FL is seeking a Technician I, GxP Software Support to assist end users of GMP systems, maintain master data, provide training, and ensure compliance.

This onsite role serves as a technical liaison between GMP software users and the Data Integrity department, requiring knowledge of QC laboratories and regulations such as GAMP and cGMP.

You will support LabVantage LIMS, Empower, SoftExpert and related systems to sustain data integrity across the site.

Qualifications

• Bachelor’s degree preferred in computer sciences or biological sciences or related discipline; equivalent experience acceptable.
• 1–3 years’ experience in information systems in a lab/facilities setting; knowledge of cGMP, GAMP, GDP, etc. is required.

Responsibilities

• Supports and maintains software for Laboratory IT Systems including LabVantage LIMS, Empower 3, SoftExpert, MES, Kneat, and LabX.
• Responds to tier 1 help desk tickets for cGMP applications and troubleshoots onsite.
• Provides end user support and training for various IT systems and manages user accounts and security roles.
• Develops and maintains Software Standard Operating Procedures and collaborates with QC/QA, analytical and process development, IT and operations.

Skills

IT support

GxP knowledge

Data integrity awareness

Education

Bachelor’s degree in related field

Tools

LabVantage LIMS

Empower 3

SoftExpert

MES

Kneat

LabX

Job description

ADMA Biologics in Boca Raton, FL is seeking a Technician I, GxP Software Support to assist end users of GMP systems, maintain master data, provide training, and ensure compliance.

This onsite role serves as a technical liaison between GMP software users and the Data Integrity department, requiring knowledge of QC laboratories and regulations such as GAMP and cGMP.

You will support LabVantage LIMS, Empower, SoftExpert and related systems to sustain data integrity across the site.