GV Bellperson Full Time

BRIDGETON; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein innovatives Hotel sucht einen engagierten Bell Person, der Gäste herzlich begrüßt und ihnen bei ihrem Aufenthalt hilft. In dieser Rolle sind Sie für die Pflege einer einladenden Lobbyumgebung verantwortlich und unterstützen die Gäste bei ihren Anfragen und dem Gepäck. Sie arbeiten eng mit anderen Abteilungen des Hotels zusammen, um sicherzustellen, dass die Gäste die bestmögliche Erfahrung machen. Wenn Sie über ausgezeichnete zwischenmenschliche Fähigkeiten und eine Leidenschaft für den Kundenservice verfügen, ist dies die perfekte Gelegenheit für Sie, Teil eines dynamischen Teams zu werden.

Qualifications

• Erfahrung im Kundenservice ist erforderlich.
• Gute körperliche Verfassung zum Heben und Transportieren von Gepäck.

Responsibilities

• Begrüßen Sie Gäste bei der Ankunft und helfen Sie bei Bedarf mit dem Gepäck.
• Koordinieren Sie mit Hotelabteilungen, um die Bedürfnisse der Gäste zu erfüllen.

Skills

Kundenservice

Zwischenmenschliche Fähigkeiten

Flexibilität

Job description

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ABOUT US
Walker Hotel Greenwich Village features 113 guestrooms inspired by legendary 1920s French Deco artisan Emile-Jacques Ruhlmann. The guestrooms feature shades of crimson, blue, and gold, with European-designed bathrooms with textured black and white subway tiles. Guests are greeted by a marble staircase leading to the sunken lobby, which includes a fireplace, Art Deco-inspired furnishings, a library with eclectic books, and curated artwork. The Society Cafe and Bar offers American cuisine with ingredients from the Union Square Greenmarket. Walker Hotel Greenwich Village encourages guests to explore the vibrant culture of the city.

Job Details

• Level: Experienced
• Location: Walker Greenwich Village - New York, NY
• Type: Full Time
• Salary Range: $16.50 per hour
• Category: Hospitality - Hotel

Description

About The Role

A Bell Person greets guests with a smile and assists with luggage, transportation, and guest inquiries, working closely with other hotel departments to ensure a positive guest experience. They are responsible for maintaining a welcoming lobby environment and ensuring the entrance is presentable at all times.

Essential Duties

• Greet guests upon arrival and assist with luggage if needed.
• Stay informed about hotel and local area information, including directions and recommendations.
• Coordinate with hotel departments to meet guest needs.
• Lift and move objects weighing up to 80 pounds.
• Stand, sit, or walk for extended periods during shifts.
• Reach overhead and below the knees, including bending and twisting.

Specific Requirements

• Greet guests warmly, make them feel welcome, and anticipate their needs.
• Escort guests to their rooms following hotel procedures.
• Handle guest luggage and equipment efficiently.
• Explain room features such as climate controls, TV, minibar, safe, and amenities.
• Maintain cleanliness of the bell closet and carts.
• Perform additional duties as assigned.

Qualifications

• Proven customer service experience.
• Excellent interpersonal skills.
• Hotel experience preferred.
• Good physical condition to lift and transport luggage.
• Flexible schedule, including weekends and holidays.

The Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or other protected characteristics.