Gurley Leep Service Advisors/Writer

Gurley Leep Automotive Family; Mishawaka (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Service Advisor to lead a team and enhance customer experiences. In this pivotal role, you will act as the bridge between customers and the service department, ensuring their needs are met with exceptional service. With a focus on customer loyalty, you will follow up to guarantee satisfaction and drive repeat business. This position not only offers the chance to grow your career in a family-oriented environment but also provides a competitive benefits package, including a family-friendly work schedule and high-income potential. If you are passionate about the automotive industry and customer service, this is the opportunity for you!

Benefits

Weekly pay

Incentive trips

Monthly incentives

Paid Time Off

Qualifications

• Minimum of 2 years of service writing experience in a dealership.
• Valid driver's license and clean driving record required.

Responsibilities

• Serve as team lead and mentor for service advisors.
• Identify, recommend, and document service and repairs.

Skills

Customer Service

Service Writing

Automotive Knowledge

Tools

DealerTrack

Xtime

Job description

Description

Gurley Leep Automotive is a family-owned company with 22 dealerships across five states and continues to expand.

We offer a full benefits package including a family-friendly work schedule, medical/dental/life insurance, 401(k) with a company match, paid time off, and a vacation savings program with a company match. If you want to grow your career with potential high earnings, apply today!

The ideal candidate will serve as the team lead and mentor other service advisors while conducting additional duties as needed by the Service Manager. This position serves as the liaison between the customer and the service department. You'll be responsible for identifying, recommending, and documenting service, maintenance, and repair service for our customers.

A successful candidate will drive customer loyalty by following up to ensure their experience is top-notch.

We offer:

• Weekly pay with high-income potential
• Incentive trips including travel
• Monthly incentives for top performers
• Earn up to ten days of Paid Time Off in your first year, increasing each year

Requirements:

• Minimum of 2 years of service writing experience in a dealership
• Valid driver's license and clean driving record
• Automotive knowledge and experience preferred
• DealerTrack experience preferred
• Xtime experience preferred