Guitar Technician (Luthier) Store 752

Guitar Center Music Foundation; Montgomery (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Gig leave for musicians

Medical, Dental, and Vision benefits

401(k) plan with company match

Mental health support

Paid sick, holiday, and vacation time

Employee discount program

Tuition reimbursement options

Job summary

A well-known music company in Montgomery is seeking a Guitar Technician (Luthier) to provide maintenance and repair services on customer-owned instruments, ensuring a superior customer experience. Responsibilities include servicing guitars, maintaining store inventory, and completing warranty work. Ideal candidates should possess guitar repair skills and be customer-focused. This is a full-time position that values creativity and musicianship, offering various employee benefits and opportunities for development.

Qualifications

• Skilled in repairing guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store-owned gear as requested.
• Complete warranty repair work.
• Perform additional duties as assigned.

Job description

Join to apply for the Guitar Technician (Luthier) Store 752 role at Guitar Center Music Foundation

Rewards

• Gig leave for musicians – time off to share your music and return to work after touring
• Medical, Dental, and Vision benefits
• 401(k) plan with company match
• Mental health support
• Paid sick, holiday, and vacation time
• Employee discount program
• Tuition reimbursement options

Position Overview

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

As a Repair Tech (Guitar), you will provide maintenance and repair services on customer‑owned instruments and assist in the maintenance of store inventory, continually building and increasing business through great customer experience and quality work.

Key Characteristics for Success

• Customer Focus: Understands customer service principles and can provide an excellent customer experience. Approachable, genuine, knowledgeable, encouraging, and committed to helping customers.
• Initiative: Able to identify opportunities & issues and follow through on work activities. Learns quickly and acts proactively without being prompted.
• Selling: Able to work through the GC certification program to gain a base understanding of products and sales techniques.
• Training: Able to effectively train learners and communicate information and techniques so that they are retained.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer‑owned instruments with a high level of craftsmanship
• Maintain store‑owned gear as requested
• Complete warranty repair work
• Perform additional duties as assigned

Requirements

• Skilled in repairing guitars

Preferences

• Foundational product knowledge on Guitar Center products

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by calling 1‑818‑735‑8800 ext. 2862 or by emailing [e-mail].

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Design, Art/Creative, and Information Technology

Industries

• Non‑profit Organizations