Guitar Repair Technician — Craft & Customer Experience

Guitar Center; Walcott (IA); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Medical

Dental

Vision

401K plus company match

mental health support

paid sick/holiday/vacation time

employee discount program

tuition reimbursement options

Job summary

Guitar Center in the United States is seeking a skilled Repair Technician to service customer-owned instruments and maintain store gear. You will build trust with customers through quality craftsmanship and helpful advice, while following GC certification processes.

This role emphasizes guitar repair expertise, strong attention to detail, and a proactive, customer-focused mindset. GC offers benefits and a welcoming, music-loving team environment.

Qualifications

• Skilled understanding of repairing Guitars
• Foundational product knowledge on Guitar Center products

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Skilled understanding of repairing Gtr

Job description

Guitar Center in the United States is seeking a skilled Repair Technician to service customer-owned instruments and maintain store gear. You will build trust with customers through quality craftsmanship and helpful advice, while following GC certification processes.

This role emphasizes guitar repair expertise, strong attention to detail, and a proactive, customer-focused mindset. GC offers benefits and a welcoming, music-loving team environment.