Guitar Repair Specialist — Gig Leave + Benefits

The Guitar Center Company; Plano (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

The Guitar Center Company in Plano, TX is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and to assist in servicing store inventory and gear. You will interact with customers, upholding a high standard of craftsmanship and customer care during repair tasks.

You will complete warranty repairs and participate in GC certification programs to enhance product knowledge and sales skills, while contributing to store performance and service

Qualifications

• Customer-focused service experience and ability to connect with customers.
• Ability to identify opportunities and follow through on work activities.
• Willingness to learn GC certification program and sales techniques.
• Foundational product knowledge on Guitar Center products.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Customer focus

Initiative

Selling

Training

Tools

Guitar repair tools

Job description

The Guitar Center Company in Plano, TX is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and to assist in servicing store inventory and gear. You will interact with customers, upholding a high standard of craftsmanship and customer care during repair tasks.

You will complete warranty repairs and participate in GC certification programs to enhance product knowledge and sales skills, while contributing to store performance and service