Guidewire ClaimCenter Business Analyst

Robotics Technologies LLC; San Jose (CA); On-site; USD 91,000 - 124,000; Full time

Job summary

Robotics Technologies LLC in San Jose, CA is seeking an experienced Guidewire ClaimCenter Business Analyst with 7+ years in the P&C insurance domain. Certification in Guidewire ClaimCenter is mandatory, and you will work on end-to-end claims processes, including requirements gathering, BRD/FRD creation, and functional walkthroughs.

You will collaborate with stakeholders, developers, QA, and product owners to translate business needs into functional specifications and user stories, ensuring

Qualifications

• 7+ years of experience as a Business Analyst in the Insurance domain.
• Strong experience in Property & Casualty (P&C) Insurance.
• Mandatory hands-on functional experience with Guidewire ClaimCenter.
• Guidewire ClaimCenter certification is mandatory.
• Experience in requirement gathering, functional documentation, and stakeholder management.

Responsibilities

• Gather, analyze, and document business requirements for Guidewire ClaimCenter implementations and enhancements.
• Work closely with business stakeholders, product owners, developers, and QA teams to translate business needs into functional requirements.
• Understand and analyze end-to-end P&C insurance claims lifecycle processes.
• Prepare BRDs, FRDs, functional specifications, user stories, acceptance criteria, and process flow diagrams.
• Conduct requirement workshops, stakeholder discussions, and functional walkthroughs.
• Perform gap analysis, impact assessment, and fit-gap analysis for business requirements.
• Work with technical teams to ensure functional requirements are implemented in Guidewire ClaimCenter.
• Support SIT, UAT, defect triaging, and business validation.
• Ensure solutions align with business objectives and insurance industry best practices.
• Participate in Agile ceremonies and provide functional guidance throughout the project lifecycle.

Skills

Business Analysis

Stakeholder Mgmt

Analytical Thinking

Communication

Tools

Guidewire ClaimCenter

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title:Guidewire ClaimCenter Business Analyst

Duration: 8 Months + Extension

Bill Rate: $78/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Summary:

We are looking for an experienced Business Analyst with 7+ years of experience in the P&C Insurance domain and strong functional expertise in Guidewire ClaimCenter. The ideal candidate must be Guidewire ClaimCenter certified, with a good understanding of end-to-end claims management processes and hands‑on experience working on Guidewire ClaimCenter implementation, enhancement, or transformation projects.

Key Responsibilities

• Gather, analyze, and document business requirements for Guidewire ClaimCenter implementations and enhancements.
• Work closely with business stakeholders, product owners, developers, and QA teams to translate business needs into functional requirements.
• Understand and analyze end-to-end P&C insurance claims lifecycle processes.
• Prepare BRDs, FRDs, functional specifications, user stories, acceptance criteria, and process flow diagrams.
• Conduct requirement workshops, stakeholder discussions, and functional walkthroughs.
• Perform gap analysis, impact assessment, and fit-gap analysis for business requirements.
• Work closely with technical teams to ensure functional requirements are accurately implemented in Guidewire ClaimCenter.
• Support SIT, UAT, defect triaging, and business validation.
• Ensure solutions align with business objectives and insurance industry best practices.
• Participate in Agile ceremonies and provide functional guidance throughout the project lifecycle.

Mandatory Skills & Experience

• 7+ years of overall experience as a Business Analyst in the Insurance domain.
• Strong experience in Property & Casualty (P&C) Insurance.
• Mandatory hands‑on functional experience with Guidewire ClaimCenter.
• Guidewire ClaimCenter certification is mandatory.
• Strong understanding of end-to-end claims management processes, including:
  • First Notice of Loss (FNOL)
  • Claims intake and registration
  • Claims assignment and investigation
  • Coverage verification
  • Reserve management
  • Claims assessment and evaluation
  • Payments and settlements
  • Claims closure and reopening
• Experience in requirement gathering, functional documentation, and stakeholder management.
• Ability to translate business requirements into functional specifications and user stories.
• Good understanding of Guidewire ClaimCenter workflows, features, and functionalities.
• Excellent communication, analytical, and problem‑solving skills.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.