Guestroom Standards & Training Lead

Remington Hospitality; Scottsdale (AZ); Sur place; USD 34 000 - 52 000; Plein temps

Résumé du poste

Remington Hospitality's Scottsdale Curio-PHXTT is seeking a Full-time Hotel Operations Associate to join our team. You will prepare staff schedules, inspect guest rooms and public areas, and train new associates to uphold our service standards.

You will also handle VIP requests, maintain records, generate departure reports, and coordinate with management on safety and repairs. The role requires teamwork, reliability, and flexibility for varied shifts, including nights and weekends.

Qualifications

• Proven ability to work well in a team environment.
• Strong communication skills across staff and guests.
• Good time management and organizational abilities.
• Demonstrated focus on operational efficiency and service standards.

Responsabilités

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Connaissances

Teamwork

Communication

Time management

Operational efficiency

Description du poste

Remington Hospitality's Scottsdale Curio-PHXTT is seeking a Full-time Hotel Operations Associate to join our team. You will prepare staff schedules, inspect guest rooms and public areas, and train new associates to uphold our service standards.

You will also handle VIP requests, maintain records, generate departure reports, and coordinate with management on safety and repairs. The role requires teamwork, reliability, and flexibility for varied shifts, including nights and weekends.