Guestroom Experience Specialist

Halekulani Corp.; Honolulu (HI); On-site; USD 21,000 - 30,000; Full time

Job summary

Halepuna Waikiki is seeking a Room Attendant to deliver exemplary guest service while keeping guest rooms clean and well stocked. You will clean rooms, replenish supplies, and ensure bathrooms, lanais, and common areas meet Halepuna’s standards.

The role requires attention to detail, strong communication with guests and teammates, and the ability to work efficiently in a fast-paced hotel environment.

Qualifications

• High school level or equivalency; six months of relevant experience preferred.
• Ability to operate cleaning equipment and use cleaning products.
• Clear, courteous communication with guests and staff.

Responsibilities

• Clean guest rooms including beds and bathrooms to hotel standards.
• Replenish amenities and supplies as required.
• Inspect rooms for cleanliness before release to vacant/clean status.
• Report maintenance deficiencies promptly.
• Prepare maid's cart for next shift.

Skills

Cleaning knowledge

Communication skills

Attention to detail

Guest service orientation

Education

High school diploma or equivalent

Tools

Vacuum cleaner

Mop

Cleaning chemicals

Job description

Halepuna Waikiki is seeking a Room Attendant to deliver exemplary guest service while keeping guest rooms clean and well stocked. You will clean rooms, replenish supplies, and ensure bathrooms, lanais, and common areas meet Halepuna’s standards.

The role requires attention to detail, strong communication with guests and teammates, and the ability to work efficiently in a fast-paced hotel environment.