Guestroom Attendant: Clean, Welcoming Service

B.-F.-Saul-Hospitality-Group-; Sterling (VA); On-site; USD 19,000 - 28,000; Full time

Job summary

B. F. Saul Company Hospitality Group is seeking a dedicated hotel housekeeping team member in Sterling, VA.

This role cleans guest rooms to brand standards, restocks amenities, and supports guest services with a friendly, professional approach on a fast-paced shift. Responsibilities include maintaining cleanliness, assisting guests with requests, following safety procedures, and collaborating with other departments to ensure high guest satisfaction.

Qualifications

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
• Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
• Significant bending required.

Responsibilities

• Cleanliness: Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.
• Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest.
• Safety/Risk Management: Ensures a clean and safe work area in compliance with Best Western's, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues.
• Self Management: Produces required volume of work by planning, organizing and prioritizing work duties.

Skills

Attention to detail

Customer-focused

Fast-paced environment

Team player

Education

High school diploma or GED preferred

Job description

B. F. Saul Company Hospitality Group is seeking a dedicated hotel housekeeping team member in Sterling, VA.

This role cleans guest rooms to brand standards, restocks amenities, and supports guest services with a friendly, professional approach on a fast-paced shift. Responsibilities include maintaining cleanliness, assisting guests with requests, following safety procedures, and collaborating with other departments to ensure high guest satisfaction.