Guest Welcome Specialist — Flexible Shifts at Luxury Resort

Hyatt Hotels Corporation

Lenox (MA)

On-site

USD 20,000 - 29,000

Full time

3 days ago
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Benefits offered by this job

World class resort
Fortune’s 100 best companies to work  
Fitness center access
Wellbeing reimbursement
Free golf
Employee discounts on spa services
Discounted Hyatt rates
Flexible schedules

Job summary

Miraval Berkshires Resort and Spa in Lenox, MA, seeks a Restaurant Greeter to welcome guests and manage the front-of-house flow. This role offers a flexible schedule with a daytime shift and the opportunity for either part-time or full-time employment.

The position emphasizes guest service, precise seating management, and a positive guest experience in a luxury wellness resort environment. The role pays hourly, with an emphasis on delivering a friendly welcome, coordinating with the restaurant

Qualifications

  • Friendly welcome for guests and positive first impression
  • Clear and courteous interactions with guests
  • Ability to stay organized during busy periods
  • Proactive collaboration with front-of-house team
  • Ability to stand for extended periods

Responsibilities

  • Greet guests upon arrival and create a warm first impression.
  • Coordinate seating, manage wait lists, and communicate wait times.
  • Assist with basic guest inquiries and support the front-of-house team.
  • Keep entry and lobby areas clean, organized and welcoming.

Skills

Customer service mindset
Verbal communication
Organizational skills
Multi-tasking
Teamwork
Stamina

Job description

Miraval Berkshires Resort and Spa in Lenox, MA, seeks a Restaurant Greeter to welcome guests and manage the front-of-house flow. This role offers a flexible schedule with a daytime shift and the opportunity for either part-time or full-time employment.

The position emphasizes guest service, precise seating management, and a positive guest experience in a luxury wellness resort environment. The role pays hourly, with an emphasis on delivering a friendly welcome, coordinating with the restaurant

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