Guest Vehicle Concierge & Shuttle Driver

Richmond Lincoln; Glen Allen (VA); On-site; USD 20,664 - 24,796; Part time

Job summary

Richmond Lincoln is seeking vehicle pickup/delivery staff to shuttle cars between guest homes, service lanes, and parking areas. You will communicate with guests and service advisors to maintain on-time pickups and return drives, using a phone-based tracking app.

A valid license, reliability, and customer-focused attitude are essential. Part-time or full-time opportunities may be available, with compensation ranging from $15.00 to $18.00 per hour.

Qualifications

• Professional appearance.
• Communication skills / Customer Service knowledge.
• Able to work flexible schedules and some weekends.
• Positive attitude, can-do mentality, confident, outgoing personality.
• Professional attitude and the ability to deliver best-in-class customer service.
• Reliable transportation to and from work every single day.
• Valid driver's license and clean driving record.

Responsibilities

• Pickup & Re-Delivery of vehicles to guest's home or work.
• Communicate with guests & Service Advisors to keep Pickup & Re-Delivery on schedule.
• Utilization of smart phone based tracking app.
• Drive vehicles to and from service lane, service stalls, and parking lot, customer home or work as needed.
• Document parking location on key tags for inventory of service vehicles.
• Retrieve and deliver vehicles from various area locations.
• May drive shuttle van at times to shuttle customers to and from home or work.
• Perform quick test of batteries and wheel alignments using quick check equipment in service lane.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Flexible schedules

Professional attitude

Reliability

Job description

Richmond Lincoln is seeking vehicle pickup/delivery staff to shuttle cars between guest homes, service lanes, and parking areas. You will communicate with guests and service advisors to maintain on-time pickups and return drives, using a phone-based tracking app.

A valid license, reliability, and customer-focused attitude are essential. Part-time or full-time opportunities may be available, with compensation ranging from $15.00 to $18.00 per hour.