Guest Transport & Parking Associate

Planet 13 Las Vegas; Las Vegas (NV); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Planet 13 Las Vegas is seeking a Transportation Agent to assist guests with taxi services and manage payouts for customer drop-offs, ensuring smooth traffic flow and safety in a high-traffic cannabis facility.

The role requires 21+ with a Nevada Dispensary Agent work card, basic math, and excellent customer service. You will work outdoors and indoors, adhere to cash handling policies, and stay informed on state/local regulations while delivering professional guest experiences.

Qualifications

• Must possess a Nevada Dispensary Agent work card and be 21 years of age or older.
• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Must complete OSHA 10 training within six months of employment.

Responsibilities

• Welcome customers to the facility, providing a warm smile.
• Ensure free flow of movement in and out of the parking lot.
• Endure natural weather elements.
• Confidently answer questions and able to de-escalate certain situations.
• Reports all issues to management.
• Maintain focus on multiple tasks that involve inserting highly sensitive information as well as money handling.
• Comply with company’s cash handling policies, handle, and keep track of thousands of dollars.
• Maintains cleanliness of all surfaces and workstation area.
• Maintains highest level of presentation and customer service.
• Stays informed and knowledgeable about state and local laws, regulations, and industry news.
• Daily compliance with Company policies including but not limited to; state/local regulation compliance, security protocols, access protocols, dress code, and work schedules.
• Comply with all HR policies including confidentiality and non-disclosure.

Skills

Customer service

Cash handling

De-escalation

Crowd management

Education

High school diploma or GED

Tools

POS system

Job description

Planet 13 Las Vegas is seeking a Transportation Agent to assist guests with taxi services and manage payouts for customer drop-offs, ensuring smooth traffic flow and safety in a high-traffic cannabis facility.

The role requires 21+ with a Nevada Dispensary Agent work card, basic math, and excellent customer service. You will work outdoors and indoors, adhere to cash handling policies, and stay informed on state/local regulations while delivering professional guest experiences.