Guest Shuttle Driver – Safe, Courteous Service

Plazahotelelpaso; Saint Paul (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

HHM Hotels in Saint Paul, MN is seeking a Shuttle Driver to safely transport guests between the hotel and airport or local locations. You will maintain cleanliness and safety of the vehicle while delivering courteous service.

This role requires a valid driver's license, a clean driving record, and the ability to lift luggage and assist guests. Strong customer service and knowledge of the local area will help you exceed guest expectations.

Qualifications

• A current & valid driver's license is required with no moving violations on your driving record.
• High School diploma preferred.
• Driving record free of serious infractions.

Responsibilities

• Greet guests in a warm and friendly manner immediately upon interaction.
• Transport guests safely to and from airport or other locations by driving shuttle vans or other vehicles.
• Provide information regarding the local community upon request.
• Load and unload guest luggage and other materials.
• Complete required transportation logs.
• Report vehicle mechanical problems immediately.
• Obey traffic laws and follow established traffic and transportation procedures.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Work as a Bell Attendant during staffing shortages or peak check-in/out periods.
• Follow sustainability guidelines and practices related to HHM Hotels’ EarthView program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Valid driver's license

Excellent customer service

Guest-focused communication

Education

High School diploma

Job description

HHM Hotels in Saint Paul, MN is seeking a Shuttle Driver to safely transport guests between the hotel and airport or local locations. You will maintain cleanliness and safety of the vehicle while delivering courteous service.

This role requires a valid driver's license, a clean driving record, and the ability to lift luggage and assist guests. Strong customer service and knowledge of the local area will help you exceed guest expectations.