Guest Shuttle Attendant

American Golf Corporation; Antelope Run (NM); On-site; USD 19,000 - 28,000; Full time

Job summary

Tanoan Country Club in Albuquerque, NM is seeking a guest services driver to provide safe, efficient golf cart transportation for guests and assist with front-of-house operations to deliver a seamless guest experience.

Responsibilities include transporting guests to upper level areas, aiding mobility needs, maintaining the cart area, communicating with host stand, greeting guests, supporting event periods, and performing light duties to keep the clubhouse running smoothly.

Qualifications

• Must be able to provide safe, courteous golf cart transportation.
• Ability to operate a golf cart and assist guests with varying mobility needs.
• Strong communication skills and good situational awareness.
• Valid driver’s license required.
• Flexible schedule including weekends and holidays.

Responsibilities

• Transport guests to and from upper-level restaurant and clubhouse areas.
• Assist guests with mobility needs in a safe, respectful manner.
• Monitor guest flow and proactively identify guests needing support.
• Maintain cleanliness and readiness of golf cart and surrounding areas.
• Communicate with host stand and management about guest needs and service flow.
• Greet and direct guests as needed to support host operations and guest experience.
• Assist with light operational tasks (restocking, organizing entry areas).
• Provide wayfinding and general guest assistance throughout the clubhouse.
• Support events and peak service periods to maintain efficient guest flow.
• Perform additional duties as assigned by management.

Skills

Guest service mindset

Operate golf cart

Mobility assistance

Communication

Situational awareness

Driver's license

Job description

Location : Tanoan Country Club
Address : 10801 Academy Road Northeast, Albuquerque, NM 87111

ABOUT TANOAN COUNTRY CLUB

Tanoan Country Club is a premier private club in Albuquerque’s Northeast Heights, known for exceptional golf, recreation, dining, and a strong sense of community. With a longstanding presence in Albuquerque, Tanoan brings together members, guests, and employees in an environment built around service, connection, and memorable experiences.

Our teams take pride in exceptional service, thoughtful course and club care, and creating a welcoming environment where people can play, connect, and feel at home. Whether on the course, in the clubhouse, or behind the scenes, every team member plays a part in the experience that makes Tanoan Country Club a special part of the Albuquerque community.

Job Purpose

Provide safe, efficient golf cart transportation for guests requiring assistance accessing upper-level areas of the clubhouse, while supporting front-of-house operations to deliver a seamless and elevated guest experience.

Responsibilities

• Transport guests via golf cart to and from the second-floor restaurant and clubhouse areas
• Assist guests with mobility needs in a safe, respectful, and professional manner (non-medical support)
• Monitor guest flow and proactively identify and assist guests who may require support
• Maintain cleanliness, organization, and operational readiness of the golf cart and surrounding areas
• Communicate effectively with host stand and management regarding guest needs, timing, and service flow
• Support host stand operations by greeting and directing guests as needed
• Assist with light operational tasks, including resetting menus, stocking supplies, and organizing entry areas
• Provide wayfinding and general guest assistance throughout the clubhouse
• Support event operations and peak service periods to maintain efficient guest flow
• Maintain awareness of overall guest experience and re
• Perform additional duties as assigned by management to support guest experience and clubhouse/restaurant operations

Qualifications

• Strong guest service mindset with a professional and approachable demeanor
• Ability to safely operate a golf cart or similar small transport vehicle
• Comfortable assisting guests with varying mobility needs in a respectful and attentive manner
• Strong communication skills and situational awareness
• Ability to remain engaged during slower periods and pivot to support operational needs
• Valid driver’s license required

Working Conditions

• Combination of outdoor and clubhouse environments
• Extended periods of standing, walking, and operating a golf cart
• Frequent interaction with guests requiring non-medical assistance
• Ability to work a flexible schedule, including weekends, holidays, and peak service periods

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.