Guest Services - Valet Parking Attendant (3rd Shift)10pm-6am; Full Time / Part Time

The Hotel at Auburn University; Auburn (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic team at a leading hotel where you will play a key role in providing exceptional service as a Valet Parking attendant. This position involves welcoming guests, ensuring their vehicles are parked safely, and maintaining a high standard of service. You'll need excellent driving skills, strong organizational abilities, and a commitment to customer satisfaction. If you thrive in a fast-paced environment and enjoy working with people, this is an exciting opportunity to contribute to a welcoming atmosphere at a prestigious establishment. Experience the satisfaction of making a positive impact on guests' experiences every day!

Benefits

Complimentary meals for every shift

Employee benefits coverage

Flexible hours including weekends and holidays

Qualifications

• Strong organizational skills to manage vehicle locations and keys.
• Exceptional driving skills with a valid driver's license.

Responsibilities

• Greet guests and provide professional valet services.
• Safely operate and park guests' vehicles while ensuring security.

Skills

Active Listening

Organizational Skills

Critical Thinking

Speaking

Driving

Job description

We pay approximately 55% of our employee's benefits.
Complimentary meal for every shift worked.

The Valet Parking attendant is expected to carry out the following responsibilities and uphold the hotel's standard on a daily basis:

• Greet and welcome guests to the hotel and offer professional services.
• Accommodate guests by opening all doors and assisting with luggage or other items.
• Direct traffic in the parking area as needed.
• Operate guests' vehicles safely.
• Keep an organized record of tickets/keys assigned to each vehicle/guest.
• Ensure vehicles are parked safely and securely.
• Inspect and document vehicles upon arrival for existing damage.

Abilities

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong.
• Speech Recognition - The ability to identify and understand the speech of another.
• Speech Clarity - The ability to speak clearly so others can understand.
• Ability to maintain confidentiality of all guest information and pertinent hotel records.
• Ability to work well under pressure and meet deadlines.
• Ability to remain stationary at an assigned post for an extended period.
• Ability to multitask and tend to several customers at once.
• Ability to work flexible hours, including weekends, holidays, and evenings.

Knowledge

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
• Administration and Management - Knowledge of business and management principles involved in strategic planning.
• English Language - Knowledge of the structure and content of the English language.
• Mathematics - Knowledge of arithmetic, algebra, geometry, and statistics.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services.
• Driving - Proven safe driver and clean driving record. Must have a valid and up-to-date driver's license.

Skills

• Active Listening - Giving full attention to what other people are saying.
• Organizational Skills - Necessary to quickly recall the locations of vehicles and their appropriate keys.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions.
• Speaking - Talking to others to convey information effectively.
• Driving - Exceptional driving skills when transporting guests' vehicles to secure parking locations.

Work Activities

• Performing for or Working Directly with the Public - Performing for people or dealing directly with the public.
• Interacting with Computers - Using computers and computer systems to program, enter data, or process information.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution.
• Communicating with Persons Outside Organization - Communicating with people outside the organization.

Work Styles

• Dependability - Job requires being reliable, responsible, and dependable.
• Cooperation - Job requires being pleasant with others on the job.
• Self-Control - Job requires maintaining composure and controlling emotions.
• Stress Tolerance - Job requires accepting criticism and dealing calmly with high-stress situations.
• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.

Work Values

• Relationships - Occupations that allow employees to provide service to others and work with co-workers in a friendly environment.
• Independence - Occupations that allow employees to work on their own and make decisions.
• Achievement - Occupations that are results-oriented and allow employees to use their strongest abilities.
• Recognition - Occupations that offer advancement and potential for leadership.
• Working Conditions - Occupations that offer job security and good working conditions.

Interests

• Enterprising - Involving starting up and carrying out projects.
• Conventional - Involving following set procedures and routines.
• Social - Involving working with, communicating with, and teaching people.
• Realistic - Involving work activities that include practical, hands-on problems and solutions.
• Investigative - Involving working with ideas and thinking extensively.