Guest Services Valet | Create Wanderlust Moments

Chaminade Resort & Spa; Santa Cruz (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Pyramid Global Hospitality is seeking a motivated individual to join our Guest Services team as a Valet Parking Attendant at Chaminade Resort & Spa in Santa Cruz, CA. You will greet guests, open doors, help with luggage, and provide hotel knowledge to ensure a memorable first impression.

The role emphasizes friendly, engaging service, teamwork, and the ability to manage cars and coordinate transportation. A minimum of one year in customer service and a valid driver's license are required, with

Qualifications

• At least one year in a customer service role with high guest interaction.
• Hospitality industry experience is a plus.
• Valid Drivers License with no infractions for at least 6 months
• Ability to solve problems when they arise.
• Ability to work in a team environment is a must.
• Pleasant and helpful personality.
• Must be able to work a full shift standing and running to retrieve cars
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Excellent verbal communication skills
• Ability to work in a fast‑paced setting
• Must be available to work various shifts including weekends and holidays

Responsibilities

• Help guests discover their Wanderlust experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interacts with all guests. The Valet Parking Attendant will welcome each guest to our hotel.
• If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
• You will park and retrieve guests’ cars as needed
• You will assist guests in securing other forms of transportation as needed
• You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
• Assist lobby attendant in keeping entrance area clean and organized
• "Be the difference" with all guest and employees and do more than just “the norm".

Skills

Customer service

Guest interaction

Communication

Team player

Job description

Pyramid Global Hospitality is seeking a motivated individual to join our Guest Services team as a Valet Parking Attendant at Chaminade Resort & Spa in Santa Cruz, CA. You will greet guests, open doors, help with luggage, and provide hotel knowledge to ensure a memorable first impression.

The role emphasizes friendly, engaging service, teamwork, and the ability to manage cars and coordinate transportation. A minimum of one year in customer service and a valid driver's license are required, with