Guest Experience Host — Welcoming Guests at Resort

BENCHMARK; Santa Cruz (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Pyramid Global Hospitality's Chaminade Resort & Spa in Santa Cruz, CA, is seeking a friendly Host to welcome guests and support the service team in a fast-paced restaurant.

As the first and last contact, you set the tone for guest visits, manage reservations, monitor tables, and help deliver memorable hospitality. The role offers $18 per hour and opportunities for growth within a diverse, guest-focused organization.

Qualifications

• Friendly and engaging personality.
• Ability to work under pressure in a fast-paced environment.
• Passion for delivering exceptional guest experiences.
• Excellent communication skills.

Responsibilities

• Greet guests as they arrive and assist in the dining area.
• Monitor dining sections and ensure tables are clean and ready.
• Estimate wait times and manage the guest waiting list.
• Assist with reservations and accommodate large parties.
• Set the tone for the guests' visit and deliver memorable hospitality.

Skills

Engaging personality

Communication skills

Work well under pressure

Guest service orientation

Job description

Pyramid Global Hospitality's Chaminade Resort & Spa in Santa Cruz, CA, is seeking a friendly Host to welcome guests and support the service team in a fast-paced restaurant.

As the first and last contact, you set the tone for guest visits, manage reservations, monitor tables, and help deliver memorable hospitality. The role offers $18 per hour and opportunities for growth within a diverse, guest-focused organization.