Guest Services Supervisor Canad Inns Destination Centre Grand Forks

Canad Inns.; Grand Forks (ND); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading hospitality team as a Guest Services Supervisor, where you will ensure excellent customer service and lead the team effectively. You will take charge in the absence of the manager, maintaining high service standards and supporting guest needs. This role offers opportunities for personal and professional development, flexible schedules, and various employee benefits.

Benefits

Continued education assistance

Employee Discounts

Career Growth Opportunities

Flexible Schedules

Employee Events

Qualifications

• 2 years experience in a similar work environment.

Responsibilities

• Assist the Manager in day to day duties.
• Receive and process incoming customer reservations.
• Greet customers and attend to guests needs.

Skills

Leadership skills

Job description

JOIN OUR TEAM

The primary purpose of the Guest Services Supervisor role is to maintain excellent customer service while leading the team effectively. As a role model, you provide direction in a comfortable and respectful manner. In the absence of the Guest Services Manager, you are expected to seamlessly take on full leadership of the department, ensuring continuity and high standards of service.

Responsibilities:

Assist the Manager in day to day duties. Receive and process incoming customer reservations. Greet customers and find out what they want (dates, times, type of rooms, etc.). Attends to guests needs and requests. All other duties as assigned. This description is not intended to be all-inclusive and can be changed or additional duties added as necessary.

Qualifications:

Able to work a variety of shifts. Experience in a similar work environment. Leadership skills. 2 years experience in a similar work environment.

Our benefits to support your success:

Strong personal as well as professional development. Continued education assistance, “Scholarships”. Employee Canadvantage Rewards Program. Employee Discounts, including meals, room rates, and more! Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more! Career Growth Opportunities. Flexible Schedules.

Requests for reasonable accommodations will be reviewed on an individual basis, while keeping in line with Canad Inns standards. Thank you for your interest in a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.