Guest Services Specialist

Aramark; California; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Parental leave

Disability coverage

Job summary

Aramark Front Desk Worker in California provides attentive guest service, handles reservations, and assists travelers with information and directions. You will greet guests, coordinate check-ins, and manage inquiries to ensure a smooth experience across services.

The role requires cash handling and strong communication, with a focus on accuracy, reliability, and a welcoming attitude. Local benefits and supportive teams help you grow within Aramark’s global hospitality network.

Qualifications

• Previous guest services experience required.
• Previous cash handling experience preferred.
• Demonstrates excellent customer service skills.
• Demonstrates interpersonal and communication skills, both verbal and written.
• Demonstrate organizational skills, accuracy, and attention to detail.

Responsibilities

• Greet and provide customer service to guests while anticipating their needs.
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
• Book reservations, rentals, and coordinate registration.
• Operate a register and/or software system to complete cash and credit card transactions.
• Answers phone calls and emails and delivers messages as needed.
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
• Coordinate resolution of guest concerns
• Communicates closely with all departments to ensure a seamless guest experience.

Skills

Guest services

Cash handling

Customer service

Interpersonal skills

Written communication

Organizational skills

Tools

Register software

Job description

Aramark Front Desk Worker in California provides attentive guest service, handles reservations, and assists travelers with information and directions. You will greet guests, coordinate check-ins, and manage inquiries to ensure a smooth experience across services.

The role requires cash handling and strong communication, with a focus on accuracy, reliability, and a welcoming attitude. Local benefits and supportive teams help you grow within Aramark’s global hospitality network.