Guest Services & Security Gatehouse Officer

Highland Springs by Erickson Senior Living; Warminster Township (Bucks County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision packages

401k with 3% match

Onsite medical centers

PTO & volunteer hours

30% discount on food and drinks

Growth opportunities

Job summary

Ann’s Choice by Erickson Senior Living is seeking a Gatehouse Officer to staff the entrance and provide exceptional customer service and hospitality while maintaining safety and security within the community.

The role runs Monday through Friday, 7:00 AM to 3:00 PM. Compensation starts at $17 per hour and includes comprehensive benefits such as medical, dental, vision, PTO, 401k with a 3% match, and onsite wellness resources.

Qualifications

• Must be at least 18 years old.
• Prior experience as a Security Gatehouse Officer preferred.
• Current and valid driver’s license preferred.

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community.
• Screen all vehicle and pedestrian traffic entering the community.
• Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces.
• Document all visitors and vendors/contractors via the standard gatehouse log in.
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community.
• Complete thorough and detailed incident reports using our online report system.
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents.

Skills

Customer service

Hospitality

Security awareness

Job description

Ann’s Choice by Erickson Senior Living is seeking a Gatehouse Officer to staff the entrance and provide exceptional customer service and hospitality while maintaining safety and security within the community.

The role runs Monday through Friday, 7:00 AM to 3:00 PM. Compensation starts at $17 per hour and includes comprehensive benefits such as medical, dental, vision, PTO, 401k with a 3% match, and onsite wellness resources.