Guest Services Seasonal Associate

Turkey Hill; Columbia (PA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Guest Services Associate to enhance visitor experiences at their innovative facility. This role involves engaging with guests, providing information, and ensuring a welcoming atmosphere. Ideal candidates will have customer service experience, a friendly demeanor, and the ability to communicate effectively in front of groups. With a flexible schedule and exciting perks like free ice cream, this position offers a unique opportunity to be part of a beloved local brand. If you are enthusiastic about creating memorable experiences, this is the perfect role for you!

Benefits

Flexible Schedule

No Late Nights

Free Ice Cream and Beverages

Qualifications

• Previous customer service experience is essential.
• Comfortable speaking in front of large groups is a plus.

Responsibilities

• Ensure guests have a pleasant experience at the Turkey Hill Experience.
• Assist at Front Desk, Exhibits, and Taste Lab.

Skills

Customer Service Experience

Public Speaking

Pleasant Personality

Flexibility

Enthusiasm to Learn

Job description

Come check out Turkey Hill!–

We’re a growing, nationwide company, born and raised in Southcentral Pennsylvania, that has been creating delicious ice cream and beverages since 1931. We offer competitive pay, great benefits, and leadership development opportunities with career-growth potential – join our team today!

The Experience Guest Services Associate makes an impact by–

• Ensuring that guests visiting the Turkey Hill Experience have a pleasant and enjoyable experience by assisting in their respective area: Front Desk, Exhibits, and Taste Lab
• Front Desk associates are responsible for ticketing and other general purchases
• Exhibits associates oversee their respective areas, greeting guests, answering any questions they might have, making sure they know where to go, and ensuring inventory is properly stocked

You could be a great fit if you have these things –

• Previous customer service experience
• Comfortability speaking in front of large groups of people
• A pleasant personality and neat appearance
• The flexibility to work evenings, weekends, and holidays
• Enthusiasm to learn about all aspects of the Turkey Hill Experience including company history

Our associates enjoy these awesome benefits –

• Flexible schedule
• No late nights
• Free ice cream and beverages!

Physical Demands -

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job.

• The employee is required to talk and/or hear in an office setting (noise level is low) and manufacturing setting where noise levels can be high (PPE required).
• The employee is frequently required to stand and walk in an office or manufacturing environment from 4-8+ hours.
• The employee must be able to ascend and descend stairs, and where applicable and when necessary, to perform various job-related tasks.
• Must be able to position self to move, reach with arms/hands, stoop, kneel, crouch, or crawl as needed to perform various job-related tasks.
• The employee must be able to inspect all job-related equipment (office or floor) to ensure it is in good working condition prior to use. Must be able to use hands/fingers to handle (or feel) to operate various types of office equipment.
• Must be able to operate all job-related equipment (powered, hand or office) as required.
• Vision requirements: close vision, distance vision, peripheral vision, and depth perception and adjust focus.
• Ability to lift 20 pounds and/or push/pull 20 pounds on a regular or occasional basis.

This job description is not all-encompassing; however, it is intended to be a general description of the essential functions of this position. It is not intended as an employment contract.