Guest Services & Reservations Specialist

Fremont Economic Development Corporation; Vista (CA); On-site; USD 18,184 - 25,898; Full time

Job summary

A hospitality-focused outdoor adventure company in California is seeking seasonal staff to provide excellent customer service, manage bookings, and assist guests through the check-in process. The role requires positive communication and operational tasks, including food preparation and office maintenance. This full-time position runs from May to Labor Day and starts at $16.00 per hour, with pay based on experience and performance.

Responsibilities

• Maintain a positive attitude and provide excellent customer service.
• Answer phones and book reservations.
• Assist guests in the check-in process.
• Reply to information and brochure requests promptly.
• Organize and clean the office retail area.
• Maintain property, including trash removal.
• Stock and organize retail merchandise and food.
• Accurately enter information into the customer database.
• Prepare and pack all meals.
• Complete daily cash and duty reports.
• Perform weekly inventory reports.

Job description

A hospitality-focused outdoor adventure company in California is seeking seasonal staff to provide excellent customer service, manage bookings, and assist guests through the check-in process. The role requires positive communication and operational tasks, including food preparation and office maintenance. This full-time position runs from May to Labor Day and starts at $16.00 per hour, with pay based on experience and performance.