Guest Services Representative - Evening (Part-Time)

Medical University of South Carolina; Charleston (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Medical University of South Carolina is seeking a Guest Services Representative to warmly welcome patients and visitors, assist with hotel arrangements, provide information, and guide them to their destinations. This role reports to the Manager of Guest Services and supports both inpatient and outpatient concierge services.

Evening shifts with 6 scheduled hours per week, on-site at MUSC in Charleston. This temporary employee position emphasizes friendly service, problem-solving, and a

Qualifications

• High school diploma or equivalent required.
• 0–6 months of related experience.
• Excellent customer service and communication skills.

Responsibilities

• Greet and assist patients and visitors upon arrival.
• Provide information and assist with wayfinding and hotel arrangements as needed.
• Support inpatient and outpatient Concierge and information services areas.
• Respond to inquiries and resolve issues to ensure a positive patient experience.
• Perform additional duties as assigned.

Skills

Customer service

Education

High School Degree or Equivalent

Job description

Job Description Summary

Are you ready to join an awesome team and make a real difference? As a Guest Services Representative, you'll be the friendly face that welcomes and assists our patients, ensuring they have the best experience possible. You'll report to the Manager of Guest Services and help facilitate hotel accommodations, provide information, and assist with wayfinding. If you love helping people and thrive in a dynamic environment, we want you on our team!

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Temporary

Cost Center

CC000451 CHS OH - Guest Services

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

6

Work Shift

Evening (United States of America)

Job Description

Provides weekend coverage every other weekend, twice a month only.

Effectively assists patients in multiple areas by covering inpatient and outpatient Concierge units and information services areas.

Professionally greets visitors and patients upon arrival. Ascertains patients’ and or visitors’ needs and directs them accordingly.

Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes

Performs other duties as assigned.

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity & employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees