Guest Services Representative

Texas Rangers; Virginia (MN); On-site; USD 17,000 - 28,000; Part time

Job summary

Texas Rangers Baseball Club is seeking guest services staff to welcome guests at Globe Life Field and Choctaw Stadium. The roles include ticket scanning, bag check, ushering, elevator and escalator operation, and general guest services to ensure a safe, enjoyable experience for attendees.

Applicants should have a positive attitude, the ability to work a flexible schedule (including nights, weekends, and holidays), and the stamina to stand and walk 4–8 hours.

Qualifications

• Positive attitude and service mindset.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Ability to stand and walk 4–8 hours throughout the venue.
• Ability to work outdoors and indoors in varying weather conditions.

Responsibilities

• Deliver Texas Hospitality to all guests of Globe Life Field and Choctaw Stadium.
• Greet and direct guests and answer questions about stadium offerings and policies.
• Welcome guests and ensure they are set up for a great experience.
• Resolve guest concerns and accommodate special requests.
• Identify and report unsafe situations, safety risks, and medical conditions.
• Support multiple roles including Ticket Scanner, Bag Check, Usher, Elevator Operator, Escalator Operation, Guest Services, and Ambassador.

Skills

Customer service mindset

Flexible schedule

Stamina

Outdoor/Indoor adaptability

Lifting 15 lbs

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Deliver Texas Hospitality to all Guests of Globe Life Field and Choctaw Stadium.

Greeting and directing Guests and answering questions about Globe Life Field/Choctaw Stadium offerings and policies.

Welcoming Guests into the venue and ensuring they are set up for a great experience.

Resolve Guest concerns and accommodate special requests.

Use knowledge of Globe Life Field and Rangers history to engage with Guests to deliver exceptional service.

Promote a safe and friendly environment for all Guests by identifying and reporting inappropriate behavior, safety risks, and medical situations.

Positions include Ticket Scanner, Bag Check, Usher, Elevator Operator, Escalator Operation, Guest Services, and Ambassador.

In addition to working Texas Rangers baseball games, this role requires the ability to work a wide range of events, from small corporate meetings to large-scale events, including concerts, graduations, and major sporting events.

All other duties as assigned.

PREFERRED QUALIFICATIONS:

A positive attitude and a service mindset.

Ability to work a flexible schedule, including but not limited to days, nights, weekends, and holidays

Ability to continuously stand and walk 4-8 hours throughout the venue.

Ability to work outdoors and indoors in a variety of weather conditions, including heat, cold, rain, and other environmental elements, as required.

Ability lift, push, pull, and/or carry up to 15 lbs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Texas Rangers Baseball Club, based in Arlington, Texas since 1972, is dedicated to creating a family-friendly environment while fielding a competitive Major League Baseball team.

Spectator Sports Performing Arts and Spectator Sports Entertainment Providers

Company size 201–500 employees

Company type Privately held

Total funding 0

Momentum

Team growth

Momentum

Team growth

1% in 12 mo

Jan 23 May 26

Employee experience

What it’s like inside

3.8

118 reviews

91% would recommend

Culture & values

Culture & values 4.3

Work-life balance

Work-life balance 3.5

Career opportunities

Career opportunities 3.6

Compensation & benefits 3.3

Capital

Funding history

Footprint

Where they work