Guest Services Representative

Headquarters, Air Force Reserve Command; Minneapolis (MN); On-site; USD 21,000 - 30,000; Part time

Job summary

North Country Lodge on Minneapolis-St Paul Air Reserve Base in Minnesota seeks a Front Desk/Guest Services Associate to support lodging operations. This Regular Part-Time role offers guaranteed hours per week with potential up to 40 hours and requires working weekends, holidays, and various shifts.

Open to applicants with general clerical or cashier experience and strong English communication skills. Benefits are available for Regular appointments.

Qualifications

• Experience in general clerical or cashier work, with demonstrated ability to multitask and provide quality customer service.
• Ability to read, speak, and write English.
• Ability to perform arithmetic and make change when handling payments.

Responsibilities

• Provide front desk and guest services support for lodging operations.
• Assist guests with check-in/out, inquiries, and requests.
• Schedule and coordinate coverage, including weekends/holidays and irregular shifts.

Skills

General clerical

Cashier experience

Customer service

Job description

This position will be assigned to the North Country Lodge on Minneapolis-St Paul Air Reserve Base, Minnesota. This position is to provide front desk, guest services support for lodging operations. This is a Regular Part-Time position with guaranteed 20 hrs./wk., may work up to 40 hrs/wk., scheduled as needed. Position requires working irregular schedules, to include weekends, holidays, and all shifts. Employees appointed to a Regular category position are eligible for benefits.

Who May Apply:

Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/10/2026 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.

Ability to read, speak, and write English You will be evaluated on the basis of your level of competency in the following areas: