GUEST SERVICES REPRESENTATIVE

U.S Air Force; Illinois; On-site; USD 10,000 - 60,000; Full time

Job summary

A government organization is seeking a flexible position at Scott AFB Lodging. Responsibilities include managing room reservations, processing guest payments, and maintaining housekeeping status. Applicants must be at least 18 years old and complete a background investigation. This role requires shift work to cover evenings and weekends.

Qualifications

• Must be 18 years or older for sale of alcoholic beverages.
• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires shift work to provide coverage on evenings, weekends, holidays or special situations.

Responsibilities

• Receives and confirms room reservations, registers guests, makes and assigns room keys.
• Calculates charges, accepts payments, and presents guests checkout statements.
• Maintains current checkout list and housekeeping status of rooms.

Job description

About the position

This position is Non-appropriated Fund (NAF) and will be assigned to the Scott AFB Lodging.

This is a Flexible position, guaranteed 0-40 hours per week.

Responsibilities

• Receives and confirms room reservations, registers guests, makes and assigns room keys and may be required to escort guests to rooms as needed.
• Calculates charges, balances totals, accepts payments, makes change and presents guests checkout statements.
• Prepares and safeguards receipts, as well as daily cashier, activity and consolidated reports.
• Maintains current checkout list and housekeeping status of rooms.
• Records and notifies appropriate offices of problems reported by guests.
• Maintains a clean workspace and lobby as well as a professional appearance and demeanor at all times.
• May perform other related duties as assigned.

How to apply

If interested in applying for this position you may preview the online application: 12815042

https://apply.usastaffing.gov/ViewQuestionnaire/12815042

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• Must be 18 years or older for sale of alcoholic beverages.
• This position requires shift work to provide coverage on evenings, weekends, holidays or special situations.