Guest Services Representative

Thompson Hotels; Denver (CO); On-site; USD 22,730 - 23,763; Full time

Benefits offered by this job

Daily pay

Holiday pay

Free parking and transportation options

Employee hotel rates and complimentary nights

Ample career advancement opportunities

Global discounts on hotel stays

Paid time off

Comprehensive medical, dental, and vision benefits

401(K) plan

Life and pet insurance

Job summary

Join a leading hospitality company as a Guest Service Agent at Hyatt Place Denver Tech Center, where you will be the essential contact for ensuring guest satisfaction. Enjoy a vibrant, family-like team atmosphere and benefit from competitive pay, bonuses, and a variety of perks including comprehensive health benefits and career advancement opportunities.

Qualifications

• Entry-level position in hospitality.
• Strong interpersonal skills are a plus.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Main point of contact for guests during their stay.
• Handle check-ins and check-outs efficiently.
• Ensure guest comfort and satisfaction.

Skills

Customer Service

Communication

Problem Solving

Job description

Welcome Home! We are seeking a new addition to our family at Hyatt Place Denver Tech Center, which has been fully renovated. Our team and guests embody the essence of transforming a house into a warm and welcoming home while still offering the luxuries of a hotel. We strive to provide our guests with the comforts of home accompanied by a friendly smile.

Salary: Starting from $16.50 to $17.25, based on experience

Bonus Inclusions:

• Daily pay
• Holiday pay
• Free parking and transportation options
• Employee hotel rates and complimentary nights
• Ample career advancement opportunities
• Global discounts on hotel stays
• Paid time off
• Comprehensive medical, dental, and vision benefits
• 401(K) plan
• Company discounts and perks
• Fitness subsidies
• Life and pet insurance
• Paid holidays
• Tuition reimbursement

Become a part of our team! The role of a Guest Service Agent is to be the main point of contact for all guests throughout their stay, efficiently handling check-ins and check-outs at the hotel.

Compensation: $17.50 - $19 hourly

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality

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