Guest Services Representative

C002 Medical University Hospital Authority (MUHA); Charleston (SC); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

Medical University Hospital Authority (MUHA) is seeking a Guest Services Representative in Charleston, SC. The role involves greeting patients and visitors, assisting with information and wayfinding, and supporting concierge services across inpatient and outpatient areas.

The position is hourly, temporary, with a scheduled 25 hours per week, reporting to the Manager of Guest Services. Education required is a High School Diploma or equivalent, with 0–6 months of related experience and strong

Competenze

• High school diploma or equivalent.
• 0-6 months of work experience.
• Excellent customer service and communication skills.

Mansioni

• Greet visitors and patients upon arrival and assist with directions.
• Provide information services and assist with wayfinding.
• Support inpatient and outpatient Concierge units and information services areas.
• Meet key performance metrics and follow policies and processes.

Conoscenze

Customer service

Communication

Problem solving

Formazione

High School Diploma or GED

Descrizione del lavoro

Job Description Summary

Are you ready to join an awesome team and make a real difference? As a Guest Services Representative, you'll be the friendly face that welcomes and assists our patients, ensuring they have the best experience possible. You'll report to the Manager of Guest Services and help facilitate hotel accommodations, provide information, and assist with wayfinding. If you love helping people and thrive in a dynamic environment, we want you on our team!

Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Temporary Cost Center CC000451 CHS OH - Guest Services Pay Rate Type Hourly Pay Grade Health-19 Scheduled Weekly Hours 25 Work Shift Day (United States of America)

Job Description

Effectively assists patients in multiple areas by covering inpatient and outpatient Concierge units and information services areas. Professionally greets visitors and patients upon arrival. Ascertains patients’ and or visitors’ needs and directs them accordingly. Meet key performance metrics for area and demonstrate compliance with polices and process. Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes. Performs other duties as assigned.

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Thank you for wanting to be part of the Medical University of South Carolina team.

Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills.

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MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites.

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