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A leading company in the hospitality sector is seeking a Guest Services Representative to provide outstanding service and support to guests. This role involves managing guest check-ins and check-outs, processing reservations, and ensuring a positive experience while adhering to safety standards. The ideal candidate will have strong customer service skills and a commitment to excellence in guest relations.
The Guest Services Representative ("GSR") position requires a strong commitment to providing excellent guest experiences. Responsibilities include assisting guests, answering phones, checking guests in and out, collecting payments, and completing daily paperwork, all while adhering to safety and security standards.
Key Duties:
Additional Duties:
Benefits include:
Pay ranges are provided for specific states, with compensation varying based on role, experience, and location. The company complies with all applicable wage laws.