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An established industry player is seeking a dedicated Guest Services Representative to enhance guest experiences and ensure smooth operations at the front desk. In this dynamic role, you will assist guests with check-in and check-out, handle inquiries, and maintain cleanliness in common areas. You will be empowered to resolve guest issues and promote the value of the services offered. Join a supportive team that values your contributions and offers a great working environment. This position is perfect for those who thrive in a fast-paced setting and are passionate about delivering exceptional customer service.
Description POSITION PURPOSE AND SUMMARY
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
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MAJOR / KEY JOB DUTIES
OTHER DUTIES
BENEFITS
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
For Colorado, Washington, California, Applicants Only: Guest Services Rep Part Time - $13.50 - $22.73 Hourly
For New York City (Whitestone) Applicants Only: Guest Services Rep Part Time - $32.88 Hourly
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
MINIMUM QUALIFICATIONS
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.