Guest Services Pro — Front Desk & Golf Experience

Topgolf Payroll Services; Little Rock (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health, dental, vision, 401(k) match

Mental well-being platform

Job summary

Topgolf Payroll Services in Little Rock, AR is seeking a friendly Guest Services Associate to welcome players, assist with check-in and reservations, and provide information about the venue, gameplay, and promotions.

You will help with clubs and equipment, keep the venue clean and organized, promote retail items, respond to guest inquiries, and demonstrate games while enforcing safety guidelines.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Excellent customer service

Team collaboration

Reservations & check-in basics

Physical ability to lift equipment

Job description

Topgolf Payroll Services in Little Rock, AR is seeking a friendly Guest Services Associate to welcome players, assist with check-in and reservations, and provide information about the venue, gameplay, and promotions.

You will help with clubs and equipment, keep the venue clean and organized, promote retail items, respond to guest inquiries, and demonstrate games while enforcing safety guidelines.